Product Designer II - Vault Cloud

Introduction

A career in IBM Software means you'll be part of a team that transforms our customer’s challenges into solutions.

Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.

IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Your Role And Responsibilities

Meet the Team

Vault is IBM HashiCorp’s multi-cloud security platform. Its enterprise users are some of the world's largest finance, healthcare, and technology companies.

Vault’s core use cases are in Secrets Lifecycle Management, Encryption, and Access/Identity Management. The Vault product design team is passionate about helping our customers reduce the risk of data exposure and security breaches.

In this role you will collaborate tightly with designers, engineers, and product managers across our globally distributed team to act on high-priority roadmap initiatives. You’ll be one part of a close-knit team of product designers working on Vault, and a much larger community of designers working across IBM Hashicorp’s Infrastructure, Cloud Platform, and Security products.

What We Do

We design and build workflows to enable our customers to secure their applications and protect sensitive information data. We focus on enabling platform teams and their customers (typically developers) to adopt and improve strong security practices.

We do this with the user at heart and our ‘beauty works better’ principle in hand. We believe the design process can and should feel satisfying for stakeholders, continually improve with insights, and regularly deliver positive outcomes for our business.

What You’ll Do

Vault is a complex product customers rely on to secure their most critical systems and workloads. If you love solving interesting, novel problems, this is a role you’ll enjoy. You will work closely with other Product Designers, Product Managers, and Engineers to research, define, execute, and deliver high-quality designs.

As part of a distributed, remote-first team, you’ll create seamless experiences by delivering research plans, user flows, mockups, and prototypes to help communicate design directions to the team. You will apply IBM Hashicorp’s Helios Design System and help elevate our design quality.

Your Roadmap to Success

Your First 30-Days

Learn the ins and outs of IBM HashiCorp Design, become familiar with Vault and the IBM Hashicorp Cloud Platform, and start partnering with your engineering and product teams.

This May Include

• New hire onboarding.
• Become familiar with IBM HashiCorp’s design tools and processes.
• Review existing designs, including familiarizing yourself with our design system.
• Start building an understanding of Vault, use cases, and personas critical user journeys.
• Start building relationships with cross-functional stakeholders.
• Deliver designs for a small starter project.

First 90-Days

• Become more familiar with how Vault fits into the broader Secure product portfolio.
• Review existing resources and research to understand product usage, use cases, and personas.
• Run a small user study to understand our product and opportunities for better design.
• Deliver designs from small- to medium-sized projects on our roadmap.
• Review design work with peers and stakeholders.

First 180-Days

• Research and design medium-scoped projects from the roadmap.
• Build prototypes or partner with UI Engineers on implementation.
• Participate in design thinking workshops to generate ideas.

_This job can be performed from anywhere in the US

_Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

• You have experience designing for complex technical experiences, especially for enterprise IT and security products.
• You enjoy working collaboratively with a distributed remote team.
• You value feedback and seeking ways to learn and grow as a designer.
• You are a problem solver, you take ownership of your work, and you focus on delivering impact.

Preferred Technical And Professional Experience

• You are comfortable working across a distributed remote-first team.
• You have familiarity or are willing to learn the key workflows involved in IBM HashiCorp products (Terraform, Packer, Vagrant, Waypoint, Nomad, Vault, Boundary, Consul).
• You have experience designing for complex technical experiences, especially for enterprise IT and security products.