The Enterprise Observability Engineering team is a high-impact, high-autonomy group focused on building intelligent, scalable, and resilient observability solutions. We are enriched with a culture of innovation, agility, and ownership, where engineers are empowered to solve complex problems, drive strategic initiatives, and shape the future of how we monitor and operate distributed systems. If you're passionate about building tools that engineers love, solving unscoped challenges, and leading with technical excellence—this is the team for you.

About The Role

We are seeking a Lead Software Engineer with deep expertise in software development and a strong specialization in observability, particularly with the Splunk platform. This role will drive the design and implementation of scalable observability solutions that enhance system reliability, performance, and user experience across enterprise applications.

You’ll lead enterprise-scale initiatives, mentor engineers, and collaborate across disciplines to ensure our systems are reliable, scalable, and performant. You’ll also play a key role in advancing our AI-native observability tooling, integrating platforms like Splunk and applying deep technical expertise to solve real-world challenges.

Key Responsibilities

Engineering & Architecture

Lead the design and development of observability frameworks integrated into enterprise applications.
Translate business and technical requirements into scalable, maintainable software solutions.
Collaborate with cross-functional teams to embed observability into the software development lifecycle (SDLC).
Lead the design of distributed systems with a focus on reliability, scalability, and performance.

Development & Automation

Build automation scripts and tools to streamline observability instrumentation and deployment.
Integrate observability into CI/CD pipelines using infrastructure-as-code (IaC) and configuration management tools.
Conduct observability code reviews and implement automated validation checks.

Governance & Continuous Improvement

Establish observability standards and governance frameworks across engineering teams.
Conduct regular audits and drive continuous improvement initiatives.
Stay current with industry trends, emerging technologies, and AI-driven observability innovations.

Splunk Platform Expertise

Architect and manage Splunk Enterprise/Cloud environments, including ITSI and ES.
Develop advanced SPL queries, dashboards, alerts, and reports for system health and performance monitoring.
Optimize data ingestion, parsing, and field extraction using configuration files and best practices.
Perform Splunk administration tasks: performance tuning, upgrades, license management, and capacity planning.
Mentor developers and engineers on effective Splunk usage and data modeling.

Operational Excellence

Participate in on-call rotations, post-incident reviews, and operational duties to ensure service quality.
Debug and resolve customer-reported issues, providing long-term solutions.
Estimate and plan work across sprints and quarters, helping the team deliver effectively.
Identify and reduce technical debt while improving operational and engineering excellence.

Required Qualifications

Use your skills to make an impact

Bachelor's degree and minimum 8 years of experience in Information Technology field. Additional years of relevant experience will be considered in lieu of Bachelor's degree.
6+ years of Splunk engineering or architect
5+ years’ Experience in GCP, Azure and AWS cloud platforms log ingestions to Splunk.
Experience with Splunk Common Information Model (CIM) and Enterprise Analytic
Splunk Certified Core Power user
Splunk Certified Enterprise administrator
Solid understanding of operations, technology, communications and processes
Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
Experience with interconnected, heterogeneous systems.
Strong understanding of industry standards and technologies
Experience working in a highly regulated environment.

Preferred Qualifications

Expert Splunk application and dashboard developer using complex data searches.
Experience optimizing applications to reduce impact on resources.
Experience with Splunk administration, configuration, tuning large environments.
Experience with data onboarding, Splunk TAs
Experience managing complex data, specifically managing role-based access control, configuring roles and designing data onboarding to support current and future roles.
Experience with Regex and custom scripting.
Expertise in Splunk SPL and python
Experience with Splunk Premium Apps - ITSI and Enterprise Security (ES) is plus.
Experience with and very comfortable working in an agile environment.

Additional Information

Why Humana

Benefits

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

Health benefits effective day 1

Paid time off, holidays, volunteer time and jury duty pay

Recognition pay

401(k) retirement savings plan with employer match

Tuition assistance

Scholarships for eligible dependents

Parental and caregiver leave

Employee charity matching program

Network Resource Groups (NRGs)

Career development opportunities

Work-At-Home Requirements

All Humana associates approved for the Home or Hybrid Home/Office work styles are required to self-provide wireless, wired cable or DSL access to the internet at the connectivity speeds required by the company to successfully perform their job with the exception of associates who live or work from home in the state of California, Illinois, Montana, or South Dakota. Connectivity requirements are detailed below.

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended to support Humana applications, per associate.

Wireless, Wired Cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if they provide an optimal connection for associates. The use of these methods must be approved by leadership. (See Wireless, Wired Cable or DSL Connection in Exceptions, Section 7.0 in this policy.)

Humana will not pay for or reimburse Home or Hybrid Home/Office associates for any portion of the cost of their self-provided internet service, with the exception of associates who live or work from Home in the state of California, Illinois, Montana, or South Dakota. Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

Interview Format

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first-round interview, you will receive an email/text correspondence inviting you to participate in a Modern Hire interview. In this interview, you will receive a set of interview questions over your phone and computer, and you will provide recorded or text message/written responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to the next round of interviews.

Social Security Task

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information to the application at Humana’s secure website.

This is a remote position
Must be able to work EST.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$129,300 - $177,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description Of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 09-28-2025

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.