Senior Software Engineer, Frontend (In App Help)

At HubSpot, we have been on an incredible journey building world class CRM, Marketing, Sales, and Services products that help small and medium size businesses grow.

Every single HubSpot customer has access to an In App Help tool to quickly chat to our Support reps or self serve using our best-in-class knowledge docs. To help us scale this feature we are completely re-imagining the in-app help experience and how customers interact with it. To facilitate this, we are building a brand new HubSpot team and mission named Growth In App Help and looking to welcome a number of Senior Engineers onboard.

As a Senior Engineer on In App Help, you will:

• Write and ship production code that has meaningful and measurable user and business impact
• Envision, build and analyse new features and tools, each contributing to company growth and revenue
• Work with a small cross functional team of engineers, PMs, designers, content designers, and researchers
• Collaborate with HubSpotters all over the company, whether in engineering, product, design, research, marketing, support, etc
• Help thousands of HubSpot customers meet their goals and grow their companies, stemming from changes you’ve made
• Implement experiments that give us valuable insights into user behaviour and how to improve their experience
• Get exposure to how HubSpot works as a business

You may be a fit if:

• You have strong frontend development experience. We work with JavaScript and React primarily, but experience with specific technologies is secondary to strong programming fundamentals.
• You are focused on building user centric solutions. You build empathy for their challenges and understand how they may flow through our product.
• You not only get excited about big, technical challenges, but also about being close to the business
• You have or are interested in gaining experience with experimentation and A/B tests.

We know the confidence gap* and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.*

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work through. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #4 Best Place to Work on Glassdoor in 2021, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's *Privacy Notice** explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.*