User Experience Designer

What The Role Is

The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations

What You Will Be Working On

We are looking for a self‑motivated User Experience Designer to join the Information Services Group. You will be responsible for researching and designing the end‑to‑end user experience for HDB’s digital products, while providing thought leadership and championing design thinking and human‑centric design. You will be deployed to a product team and will perform tasks related to UX research and design, including:

Plan and execute comprehensive user research and discovery activities to uncover user needs and identify product opportunities.

Document As-Is and develop detailed To-Be user journeys.

Design screen wireframes, and high-fidelity prototypes that align with established product requirements and business objectives.

Refine design solutions through systematic usability testing and iterative feedback cycles, ensuring optimal user experience.

Adhere to accessibility standards (e.g. WCAG 2.0) and HDB Design System guidelines throughout the process.

Work closely with Product Owners, Technical Product Managers, Software Engineers, and key stakeholders to deliver effective design solutions that meet business and user needs.

Actively engage in design reviews and quality assurance processes to maintain high standards of design implementation.

Participate in key scrum ceremonies (e.g. sprint planning sessions, sprint retrospectives, etc)

What We Are Looking For

You will be a Great Fit If You Have:

A strong background in Human Computer Interaction, Information Technology, or related field of study

Minimum 3 years of relevant experience as a UX Designer, Interaction Designer or related

Good understanding of design systems and component libraries

Ability to translate complex requirements into intuitive user interfaces

Proficiency in industry-standard design tool e.g Figma

Good understanding of product development lifecycle

Strong presentation and stakeholder management skills

Strong online portfolio of past works demonstrating expertise in creating user-centric designs including concepts, wireframes, prototypes, and design systems

Good to Have:

Great Attitude to bring the best out our team

Team Player; we work together as a team

Ability to work effectively in a product team setting

Good problem-solving aptitude and an analytical mind with a business acumen

Excellent communication skills, both verbal and written

Take ownership

Successful candidates will be offered a 1+1 year contract.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

All applicants will be notified on whether they are shortlisted for the position within 4 weeks of the closing date of this job posting.