Ecommerce Brand Manager - Phillipines Remote

We are looking for a dynamic and results-oriented Client Relationship Manager to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with our clients, understanding their business goals, and ensuring the successful execution of our Amazon brand management services.

The candidate will manage 7+ brands on Amazon Seller Central, fostering sales growth aligned with the client’s objectives, and serving as the Amazon expert. This involves collaborating across various departments, including Operations, Logistics, Listing Operations, Account Health, Finance, and Management to develop and maintain a portfolio of listings while growing revenue with existing client accounts.

Key Responsibilities:

Cultivate and sustain robust, long-term relationships with clients, fostering trust and collaboration.

Identify opportunities for expanding brand presence on the Amazon platform and in other markets.

Identify areas of improvement, potential issues, or opportunities for increased sales.

Host weekly, bi-weekly, or monthly calls to discuss overall performance, explore growth opportunities, and address any challenges or concerns.

Actively monitor and manage product listings, address any issues promptly, and implement improvements to enhance product visibility and sales.

Proactively identify opportunities for clients to enhance their presence and sales on the Amazon platform.

Address and resolve client concerns promptly and effectively, ensuring a high level of client satisfaction.

Requirements

• Bachelor's degree in Business, Marketing, or a related field or compensating work experience
• Minimum 3 years of hands-on experience in E-commerce/Amazon Brand Management
• Highly organized and results-oriented
• Strong written and verbal communication skills
• Experience analyzing data and best practices to assess performance drivers
• Experience leading cross-functional teams and collaborating with internal stakeholders to ensure the successful execution of campaigns
• Proven experience of working with Amazon Brands
• Experienced in Amazon Seller Central
• Proven track record of building and cultivating relationships with internal and external stakeholders driving resolutions collaboratively