UX Designer SSr.

​🌍 Why Choose Holafly? 🚀

Holafly is changing how travelers connect to the internet abroad 🌎 We're a young and international team of over 500 people based worldwide! Since 2018, we have helped millions of travelers by providing global internet to more than 178 worldwide destinations.

At Holafly, we offer you the chance to thrive in a collaborative environment that values continuous improvement, challenges, and learning. Here, you’ll have the opportunity to lead key initiatives that make a real impact on our users experience

✅ Remote work

✅ Great company culture and international environment

✅ A bonus to fuel your growth

✅ Paid time off to relax and recharge

Join us and take your career to the next level!

About the position:

At Holafly, the UX Designer is fundamental in crafting user-centered experiences for our global audience. Through key methodologies and tools, we drive informed decisions and the continuous improvement of our products.

Responsibilities:

• Drive user-centered design by applying methodologies and tools including user flows, journey maps, service blueprints, and competitive benchmarking.
• Develop wireflows, interaction flows, and prototypes using industry-standard tools like Figma, to articulate comprehensive user experience scenarios across Holafly's web and app platforms
• Synthesize research insights, UX and product metrics, user needs, and business goals to create effective experience solutions.
• Extract actionable insights from UX data using analytics platforms like Google Analytics, Adobe Analytics, Hotjar, and UXCam to inform design decisions.
• Employ testing methodologies, such as A/B testing and surveys, to validate design proposals.
• Facilitate collaboration and communication with stakeholders, product managers, and multidisciplinary teams to ensure alignment on objectives, requiring fluent English proficiency.
• Promote a culture of curiosity to deliver exceptional, globally accessible, and inclusive user experiences.

Requirements:

• 3+ years of experience in UX design and user research (more is a plus).
• Strong expertise in qualitative and quantitative research methodologies to inform design decisions.
• Solid understanding of Design Thinking, Design Sprints, and other innovation frameworks.
• Proficiency in Figma for creating user flows, wireframes, and interactive prototypes.
• Basic UI design knowledge to collaborate effectively with designers and developers.
• Hands-on experience with user testing methodologies and usability evaluation.
• Strong background in UX Research (UXR) and data-driven decision-making.
• Sharp attention to detail and deep understanding of usability principles for web and mobile experiences.
• Experience using testing tools (e.g., Maze) and analytics platforms (e.g., Hotjar) to track user behavior.
• Ability to analyze data and key metrics to optimize user experience.
• Experience working closely with UX Research teams and applying insights to product design.
• Proficiency in co-creation and collaborative design tools.
• Previous experience designing for B2C and B2B digital products.

What else you will need to succeed:

• English B2 or higher
• Academic background related to the field
• Experience working on product within a fast-growing startup.
• Proactivity, autonomy and innovation.
• Team work with different areas.
• Negotiation with staff.
• Ability to present design work.
• Flexibility and adaptability to changes
• Management of design projects