Senior Software Engineer

Senior Software Developer (Head Of Engineering)

Remote (EST/PST)

Fulltime Permanent Role

**No Sponsorship available

About Company:

The client is revolutionizing emergency response systems through cutting-edge AI technologies. Our first product is reducing 911 wait times by alleviating administrative work from highly trained 911 telecommunicators, demonstrating our commitment to leveraging technology for critical public services. As we continue to innovate in the government technology sector, we're looking for an exceptional person to join our mission-driven team.

Position Overview

We are seeking a Senior Software Developer to join our team of experts in Voice AI Agents. In this role, you’ll drive key architectural decisions, shape product features, and work directly with our founders to set the technical vision of our AI solutions for emergency services. You'll be solving complex technical challenges at the intersection of real-time systems, voice processing, and artificial intelligence.

Key Responsibilities

• Develop and iterate on novel real-time voice AI features, setting the standard for next-generation emergency communication tools
• Contribute to the evolution of our architecture as we scale our systems to meet the security, scalability, and availability needs of our customers
• Own the development of new features across our entire application stack, from backend services to frontend interfaces
• Optimize audio processing algorithms for real-time performance in critical situations (including Speech-to-Text, Voice Activity Detection, Endpointing, Interruptions, Noise Filtering, Emotion Detection, Text-to-Speech)
• Integrate Large Language Models (LLMs) and other emerging technologies into our AI pipelines to improve our products
• Future opportunities to mentor and lead as our team grows

Technical Skills

• Real-time or concurrent programming using Elixir, Go, or similar languages
• PostgreSQL
• Speech and audio processing
• LLMs and AI technologies (LangChain, Cohere, Open AI, Anthropic, LLaMA)
• Containerization (Docker or Kubernetes)
• Building and supporting high available production systems on public cloud platforms (Azure, AWS, GCP)
• We value diverse technical experiences; while we list key skills, experience with similar technologies and a willingness to learn and adapt is just as valuable

Qualifications

• Strong background building and scaling production software and systems
• Excellent problem-solving skills with an emphasis on pragmatic solutions that ensure product quality
• Ability to work autonomously while collaborating effectively in a remote environment
• Demonstrated adaptability and resilience for a dynamic startup environment
• Passion for using technology to solve critical real-world problems

Bonus Points

• Python
• Node.js/Typescript
• Understanding of Telephony (PSTN, SIP, PBX)
• WebRTC
• Vector databases (Pinecone, Qdrant, Chroma, etc.)
• Working with mission critical applications and infrastructure
• Experience working in small, fast-paced engineering teams

About You

• You’re driven to make a meaningful impact: using technology to improve critical public services that our friends, families, and community relies on
• You thrive in a fast-paced, high-impact environment, and can wrangle the ambiguity that comes in a startup environment
• You're excited about working with cutting-edge AI and audio processing technologies
• You're comfortable wearing multiple hats and taking ownership of features from conception to launch
• You have a proven track record of delivering robust, scalable solutions