MTS / Tech Lead

Brief Description

Position Summary:

The Technical Leader is responsible for managing and the performance and results of the pod consisting of members across the Engineering organization. They are responsible for setting goals and objectives, OKRs and monitoring them monthly to ensure outcomes are being met.

About Us

Join a team where we encourage creativity and innovation, champion teamwork and are committed to being the best. In this environment we strive to provide our clients best-in-class solutions that transform business processes and empower sales across all insurance, retirement and investment products.

Hexure, started with a simple goal: transform the insurance and financial services industry through powerful end-to-end sales solutions. For more than 25 years, carriers and distributors have depended on our commitment to innovation, speed to market delivery and deep domain expertise. Our solutions have been implemented within industry-leading insurance carriers and distribution firms. And our track record of empowering client success speaks for itself.

Together as a team, we strive to provide our clients best-in-class solutions that transform business processes and empower sales across all insurance, retirement and investment products. We endeavor to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better solutions for our clients.

Why You’ll Love Working Here

• Generous benefit packages - We offer our employees competitive health insurance options, including medical, dental, and vision plans, as well as long term and short-term disability insurance.
• Pre-tax savings programs including flexible spending accounts, and a 401K that is competitively matched!
• Lifestyle Spending Account. This provides an employee the flexibility to spend benefit dollars on the things that matter most to them.
• Flexible Paid Time Off (PTO). Work-life balance is a key part of our company culture here at Hexure, and we know that our employees do their best work when they can take the time they need to rest and recharge.
• Office Closures – Inclusion and Diversity are integral to enhancing our culture. In support of this, we offer 10 companywide office closures and encourage all employees to use flexible PTO to celebrate religious or cultural holidays, employee birthdays, or other state or federal holidays that bring personal meaning.
• In addition to all the standard PTO options, Hexure proudly offers a generous and progressive paid Modern Family Leave policy.
• Professional Development - Hexure supports you and your professional development with a LinkedIn learning account.
• We also have employee anniversary perks, health, and wellness programs, and much more!
• Most benefits are effective on date of hire!

Deliverables And Performance Measures

• You will be tech lead and scrum master for a team of 5-7 US and IN based engineers building Saas applications on .NET, C#, Azure, Razor, and React.
• Provides leadership to the pod and builds and leads a culture of accountability to meet business objectives and goals.
• Helps resolve issues, risks and barriers to development and testing within and across pods – managing code conflicts, code merges, release readiness, test coverage and metrics working closely with the Product Owner.
• Part of the Release and Tier 3 Production Support rotation, managing Production rollouts and triaging/troubleshooting the most complex, complicated customer / application issues in concert with Arch and Dev Ops partners.
• Helps prioritize backlogs and grooming, priorities and dependencies within and across teams, mentorship to understand the requirements and meeting the stated objectives.
• Provides end-to-end governance of the pod.
• Manages stakeholder relationships across the interacting entities with the pod.
• Ensures the team delivers software within the accepted quality standards by facilitating a working “definition of done” (DoD) for Agile stories within the team.
• Will be responsible for completing own development tickets while ensuring delivery of the team.

What Will Make You Successful

• 5+ years developing C# .NET and MSSQL applications on Azure.
• Some Razor and/or React development experience preferred
• Exceptional understanding of data modeling and backend database architectures for large horizontally scalable multi-tenant applications
• Some experience with alternative data platform technologies highly preferred (NoSQL, Mongo, Couchbase, Postgres, Elastic Search, Redis, etc. )
• Good grasp of testing concept including Automation, test case creation and can drive and be a thought leader on testing necessities for your POD.
• Experience with SSO, authentication, authorization, IAM techniques, tools and software including Azure native, and 3rd party tools / platforms such as OKTA, Duende or equivalent
• Outstanding troubleshooting and debugging skills on highly complex SaaS applications in a distributed services environment
• 5-7 years’ experience leading teams.
• Deep understanding of microservice architecture.
• Ability to lead and design with AI/ML technologies in mind with a strong grasp of AI principles. Understands how to use LLMs and 3rd party API services to improve applications from a decision support, data management, recommendations and user experience perspective.
• Deep knowledge of Agile Scrum SDLC Strong verbal and written communication skills.
• Ability to interface with clients and adapt communication as appropriate to support customers
• Exceptional problem solving and analytical skills.
• Human relation skills or combined skills in understanding, developing and/or motivating people.

Core Values

• Courage: At Hexure we bravely tackle challenging tasks by speaking up and taking the first step. We are looking for candidates who are not afraid to take on new tasks and ask for help when needed.
• Accountable: We take ownership of our impact on colleagues, customers and community. We are looking for candidates who understand the impact of their words, work, and actions, striving to ensure that goals and objectives are met with integrity, while leveraging their influence to enhance the lives of colleagues and customers.
• Resilient: We swiftly recover from setbacks by maintaining a solution-oriented mindset, staying focused and continuously seeking improvement. We are searching for candidates who exhibit strong resilience, showing the ability to bounce back quickly from adversity, embrace challenges with a positive attitude, and consistently drive towards overcoming obstacles.
• Inquisitive: At Hexure we seek innovative solutions and constantly challenge the status quo. We are seeking candidates who demonstrate a natural curiosity, actively ask questions, pursue new knowledge, and eagerly explore uncharted territories to drive innovation
• Nimble: We are flexible and adaptable. We are seeking candidates who can quickly adjust to changing circumstances, embrace new challenges with ease, and effectively navigate dynamic environments
• Growth: At Hexure we commit to nurturing the growth and development of our employees, business and communities. We are seeking candidates who will match our enthusiasm for continued growth.

Where We See This Role Going

We are committed to being a driving force in the innovation of the insurance market and that means that we help our employees stay on top of current trends and technologies, and progress within our company. This position can move into the following roles.

• Architect
• Engineering Manager
• Engineering Director

This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties as requested.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee must possess the skills, aptitudes and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.