Product Designer (User Workflows)

🌎 About Us

At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice.

We’re innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world-class SaaS products.

Culture matters to us. Celebrated as one of the ‘Sunday Times UK's Best Places to Work’ companies, our culture as an inclusive and forward-thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for everyone.

🦷 What We Do

Tech for good! Our SaaS product Dentally, solves problems across three core areas.

Clinical; AI‑powered diagnostics and note-taking, giving dentists an extra set of expert eyes on every x‑ray, further detecting subtle signs across conditions and boosting clinical accuracy in seconds.

Practice Management - Automating everything, ensuring dental practices get admin done quicker! Payments, Workflows & Patient Management, 3rd Party Integration, Reporting and Staff Instant Messaging.

Patient Experience - A digital-first experience that empowers patients to manage appointments, complete medical forms, and make payments - all from their own device. No more old-school phone calls and paper forms.

🤩 Product Development Culture

We are problem solvers, not ticket takers.

We champion creative problem-solving and value autonomy, trust, and impactful outcomes over rigid processes. Delivering improvements rapidly, we engage in iterative 6-week cycles, addressing user needs and enabling technical innovation - balancing technical debt, bugs, and team growth. We are a continuous delivery focused group, shipping changes to production 200+ times per month.

🚀 Your Impact

As a Product Designer, you’ll be at the forefront of shaping the user experience in Dentally, our cloud-based practice management system that powers the work of over 70,000 active users. Your designs will empower dentists, administrative teams, and practice owners with intuitive, impactful interfaces that elevate every aspect of practice management.

You will also play a key role in designing AI-augmented workflows and intelligent

interfaces, helping to translate the potential of machine learning into experiences that

are simple, elegant, and trustworthy.

🏆 What You'll Do

• Design intuitive and effective user experiences in Figma, from early concepts and wireframes through to polished interfaces.

• Collaborate with your squad to shape onboarding journeys that reduce friction and build customer confidence.

• Use customer insights, feedback, and usage data to iterate and improve designs.

• Communicate your ideas clearly, explaining the rationale behind your design decisions to your teammates and stakeholders.

• Contribute to our shared design system and component library to ensure consistency across the product.

• Work closely with developers to ensure your designs are implemented effectively.

• Stay curious about users, the dental industry, and design best practices—sharing your ideas and insights with the wider team.

🫶🏽 Your Experience

• Solid experience designing complex products within a SaaS or B2B environment

• Well versed in breaking down complex workflows and/or information architecture into intuitive user experiences

• A credible portfolio that shows strong user-centred thinking, with examples of product flows, interfaces, and problem-solving.

• Experience designing for onboarding, migration and/ or workflow-heavy tools

• Proficiency in Figma

• Solid exposure working across the full design process - from discovery through to delivery

• Experience with Service Designer is a huge bonus

• Strong communication and collaboration skills, especially when working in cross-functional squads.

• An interest in continuous improvement, both in your design work and in how we work as a team

• Inquisitive about AI, adaptable to change and comfortable working at pace.

🌳 Diversity At HSOne

Diversity at Henry Schein One is all about you being you. Diversity and inclusion are integral to every aspect of our business, we push boundaries fuelled by a diverse set of voices and a desire to make a difference. We are proud to be an equal-opportunity employer. All qualified candidates are considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We welcome everyone to our team; we foster creativity and ambition throughout our business. We’re making a difference every day and you can too.

We look forward to hearing from you!