At Helix, our mission is simple: to help everyone improve their lives through their DNA. Ready to make a real-world impact with your skills? At Helix, we're transforming healthcare by making genomics a standard of care. We partner with health systems and life science companies to accelerate the integration of genomic data into clinical practice. Join us in building a future where healthcare is personalized, proactive, and powered by genomics.

Your Impact in this Role

In this role, you'll shape how healthcare providers order Helix’s genetic tests, interact with genomic information, and deliver personalized care to their patients. You'll collaborate with product managers, engineers, and clinical experts to create intuitive interfaces that help providers leverage genomic insights effectively.

As a Senior Product Designer, You Will

Collaborate with Product and Engineering teams in an agile manner to drive a cohesive and consistent experience for Helix’s Provider Portal
Design and iterate on a responsive web product that allows providers to easily navigate and order from our diagnostic test menu
Create UX design concepts, prototypes, UI specifications, and assets throughout the product development lifecycle
Conduct and contribute to user research, translating insights into strategic design solutions
Help define and implement user experience and design principles for the provider portal
Contribute to the design team's culture through collaboration, feedback, and process improvement
Lead end-to-end design processes from discovery to delivery for the provider portal
Create user flows, wireframes, and high-fidelity designs that simplify complex genomic information
Conduct user research with healthcare providers to understand their needs and workflows
Design clear data visualizations that help providers interpret genomic results
Collaborate with engineering teams to ensure high-quality implementation
Contribute to our design system and maintain consistent user experiences
Advocate for provider needs and usability best practices

About You

6+ years of experience leading design for healthcare, enterprise, and/or data-oriented platforms
Strong portfolio demonstrating end-to-end design process skills, including product thinking, user research, interaction design, and visual design
Experience collaborating with Product, Engineering, and cross-functional partners to understand business objectives, identity opportunities, and create effective design solutions that drive business results
Proficiency in design tools such as Figma, Framer, Sketch, and Adobe Creative Suite
Experience with data visualization and designing for complex workflows
Experience building scalable design systems and component libraries to maintain design consistency and streamline collaboration across product teams.
Proficiency managing organized file and naming conventions that improve team efficiency, design handoff, and overall project workflow.
Familiarity with web content accessibility guidelines
Excellent communication skills, able to articulate design decisions to cross-functional stakeholders
Experience in or passion for healthcare and/or genomics

What We Offer: A Commitment to Your Success

We take care of our team with benefits that provide flexibility and support for your growth—what we call _prestaciones superiores a las de la ley.

Competitive Compensation: A strong base salary plus an annual performance bonus.
Expected Helix Base: $95,000-$130,000 MXP/monthly
Expected Helix Discretionary Annual Bonus: 5% of your annual salary
Comprehensive Health: 100% employer-paid premium for our Bronze Family Health Insurance plan, with eligibility from your first day.
Allowances & Stipends:
Home Office Stipend: we will reimburse up to $500 USD for essential workspace items, so you are fully equipped to perform your best.
Phone Allowance: 700 MXP monthly.
In-Office Perks: 80 MXP daily for transport and 250 MXP daily for snacks on office days.
Generous Time Off: Flexible vacation policy plus all national holidays.
Hybrid & Remote Flexibility:
Hybrid: Our office is located at WeWork - Varsovia, Mexico City. We gather intentionally in our office space once per week to work on things like pair programming/live collaboration, skillshare sessions, social segments, team lunches, and volunteering opportunities. Juárez, Cuauhtémoc, CDMX.
Remote (for team members living 80 km or more outside Mexico City): We'll invite you to our CDMX office 3-6 times a year for key training and team meetings. These visits are a great chance to connect in person and strengthen our Helix community. Helix cover travel and accommodation.

Expected Interview Process

Recruiter Screen 2) Hiring Manager 3) Portfolio Presentation 4) Virtual Onsite

Initial 30/60/90 Day OKRs

30 Day:
Become deeply familiar with the workflows, touchpoints, and users of the provider experience
Step in as the main designer for the provider product team
Develop relationships with product, engineering, and UX research team members, along with direct cross-functional stakeholders
Gather in-depth understanding of the projects currently on the design and product roadmaps for the participant experience
60 Day:
Audit existing functionality in each of the provider experience touchpoints and log recommendations
Execute existing design projects related to the current design and product roadmaps
Become the primary point of contact for design of the provider experience to influence cross-functional communication and understanding
90 Day:
Establish upcoming design roadmap in collaboration with product and engineering triad
Gain an understanding of how design is involved on the rest of the product verticals and overall business
Contribute to the Helix design system
Start executing projects related to the their self-generated design roadmap, in relation to the product roadmap

_Helix is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.