UX/UI Designer - Retail/Fashion

Bilingual UX/UI Designer (Senior UX & UI Designer) -Retail/Fashion

Role Overview:

HCLTech is seeking a UX/UI Designer based in Japan to support large-scale retail and e-commerce digital initiatives for global clients. This role focuses on delivering end-to-end user experience and interface design, with a strong emphasis on localizing global digital platforms for the Japanese market.

You will work as part of a global, distributed product team, collaborating with stakeholders across Japan and the US, while acting as a local UX authority to ensure cultural relevance, usability, and design quality across customer-facing digital experiences.

This role plays a key part in strengthening UX integration across the product development lifecycle, including UX hand-off, quality assurance, and experimentation, to reduce post-launch issues and deliver measurable business outcomes.

UX&UI Design Execution:

• Design end-to-end digital retail and e-commerce experiences across web and mobile platforms
• Translate business requirements, user needs, and cultural context into intuitive UX flows and high-quality UI designs
• Create wireframes, interactive prototypes, and production-ready UI designs using modern design tools (Figma preferred)
• Apply strong visual design principles including layout, typography, spacing, and hierarchy while adhering to client brand guidelines
• Experience working with or contributing to enterprise design systems, including component libraries and design tokens

Localization & Cultural Context:

• Ensure digital experiences are culturally appropriate and optimized for Japanese users
• Apply a deep understanding of Japanese digital behaviors, usability expectations, and content patterns
• Act as a bridge between global design intent and local market needs
• Partner with content, localization, and engineering teams to ensure design accuracy and relevance

Product Delivery, Hand-off & QA:

• Collaborate closely with product managers and engineers to embed UX throughout the delivery lifecycle
• Establish and follow clear UX hand-off practices to ensure design intent is correctly implemented
• Participate in UX and UI quality assurance prior to release to reduce post-launch defects and rework
• Contribute to delivery maturity by identifying UX gaps, inconsistencies, and design debt

Research, Testing & Optimization :

• Conduct and support user testing to validate design decisions
• Support A/B testing and experimentation initiatives
• Analyze user behavior and web analytics performance
• Leverage global UX research (including Baymard Institute insights) and adapt findings for the Japanese market

REQUIRED QUALIFICATIONS

• Professional proficiency in Japanese and English (Japanese is mandatory and prioritized)
• Proven experience living and working in Japan, with strong cultural understanding
• 5–10 years of experience in UX or Product Design
• Demonstrated experience designing retail and e-commerce platforms
• Strong portfolio showcasing UX problem-solving and high-quality visual (UI) design
• Experience with localization or market-specific design work
• Expert proficiency in Figma
• Experience working with global, cross-functional teams
• Comfortable collaborating remotely across multiple time zones