Senior CRM Marketing Manager

We're working with a fast-growing technology business that is revolutionising customer engagement across multiple brands. They offer an exciting opportunity to drive CRM communications, lifecycle marketing, and automation in a dynamic environment.

The Role

• Shape and deliver CRM and email communications across multiple customer touchpoints
• Build and execute high-performing email campaigns, newsletters, nurture journeys, and automated communications
• Create visually engaging and professional email content aligned to brand standards
• Develop and optimise CRM automations, segmentation strategies, and customer journeys
• Manage web forms, CRM integrations, and data capture processes
• Analyse campaign performance and use insights to improve engagement, conversion, and deliverability

What You'll Need

• Proven experience within CRM, email marketing, or marketing automation roles
• Strong hands-on experience building customer journeys, workflows, and automated campaigns
• Experience with platforms such as ClickDimensions, MS Dynamics, Salesforce, HubSpot, Dotdigital, Klaviyo, or similar
• Strong understanding of segmentation, personalisation, deliverability, and optimisation
• Confident creating polished email campaigns with a good eye for design and layout
• Strong copywriting skills across email and short-form campaign content

What's On Offer

• Competitive salary with flexibility for exceptional candidates
• Fully remote role with occasional meet-ups
• Opportunity to work across multiple brands and large-scale customer journeys
• High ownership role with genuine influence across CRM and customer communications

Apply via Haystack today!