At Harte Hanks, from purchase to delivery and everything in between, we partner to seamlessly manage Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their customers. Using its unparalleled resources and award-winning talent in the areas of Customer Care, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving results for some of the world's premier brands.

The Ask

We are seeking a dynamic, passionate, and driven individual to join our team as a Marketing Content Strategist. If you are a tech-savvy professional with a love for planning and creating content we would love to meet you!

Your vital role will support Sales and Marketing to develop, plan, and manage an annual content calendar, ensuring all content drives engagement, supports business goals, and delivers high-quality content.

Who You Are

A creative, self-starter comfortable working in a fast-paced environment with a love for brand identity and the written word. You are organized, proactive, detail oriented, love technology, and are able to see the full picture while executing the details.

Key Responsibilities

Define long-term corporate content goals and develop strategies that align with business objectives
Create, maintain, and execute on a corporate marketing content calendar, including but not limited to, all corporate marketing efforts, business unit marketing, SDR campaign, and owned assets
Develop and maintain corporate tone and brand voice, while staying within brand guidelines
Develop content that showcases our business proposition, with our customers and their business challenges at the root
Create net new content through an understanding of the economic drivers of our end-customers' businesses and operations and ability to speak their language.
Edit, refine, and polish content that is to be posted on all owned channels
Develop KPIs for owned content and utilize data and engagement strategies to analyze published content
Experience with popular content management systems (WordPress, Drupal, Joomla, etc.) for creating, editing, and publishing content
Manage multiple content projects simultaneously, keeping track of deadlines, resources, and deliverables
Create cross-functional relationships throughout the business units and sales team
Strong communication skills to interact with and present to internal stakeholders and leadership teams
Success will be rooted in increased content engagement, an organized and cohesive content strategy, and development of content that drives brand engagement and awarenes.

What You Need

Excellent writing and storytelling abilities, including grammar, tone, style, and voice tailored to the target audience
Proven work experience in a content management role, in a client facing role a plus
Experience with HubSpot, Responsive and other marketing technologies a plus
Prior experience developing sales engagement sequences (e.g. Outreach, Sales Loft) and within ABM platforms
Proficiency in project management tools and collaboration software (Asana, Trello, Monday.com)
Collaborative attitude and drive to work within a growing organization
Bachelor’s degree in business or marketing a plus

What We Offer