Product Manager

Job Title: Product Manager B2B Security

Location: Remote

Job Description:

Hanwha Vision America (HVA), a subsidiary of the Hanwha Group, is a global leader in video surveillance and physical security solutions. We deliver cutting-edge IP cameras, cloud platforms, access control solutions, and video management systems (VMS), trusted across industries including retail, transportation, education, banking, healthcare, and critical infrastructure.

As we expand our footprint in the access control space, we are looking for a high-impact Product Manager to join the team building next generation of access control solutions — built at the intersection of hardware, cloud, and AI.

This is not a maintenance role — this is a build-and-scale opportunity.

You will help to own the product strategy and execution for our access control solutions portfolio, working at the intersection of hardware, cloud software, and AI. You will partner with engineering, sales, and leadership to define what we build, why we build it, and how we win in a highly competitive market.

If you are a self-starter with deep access control domain expertise, a sharp eye for detail, and a passion for shaping the future of physical security, we want to talk to you.

Key Responsibilities:

Product Strategy & Roadmap: Own and drive the product roadmap for access control solutions, aligned with company strategy and market opportunities. Define and communicate a clear internal and external roadmap with prioritization rationale.

Customer & Market Discovery: Lead voice-of-customer sessions, field discovery interviews, and on-site visits to deeply understand user needs and pain points across security integrators, IT teams, facility managers, and enterprise end users.

Requirements & Specifications: Translate customer needs, field feedback, and market insights into clear product requirements, user stories, and functional specifications. Define standards for security, uptime/SLA, UI/UX accessibility, and integration quality.

Competitive Intelligence: Lead competitive analysis and define positioning to differentiate HVA's access control portfolio in the market. Conduct ongoing benchmarking against leading cloud and on-premises solutions.

Feature Prioritization: Develop data-driven prioritization frameworks to balance customer value, business impact, and technical feasibility. Manage the backlog and drive Agile delivery in collaboration with engineering teams globally.

Go-to-Market & Launch Support: Partner with go-to-market teams to support product launches, sales enablement, field readiness, and customer success. Develop comprehensive product documentation, training materials, and marketing collateral for each release.

Commercial & Ecosystem Strategy: Develop a strong understanding of pricing strategy, packaging, ecosystem dynamics, and profitability levers. Identify and evaluate new product opportunities in cooperation with sales to increase competitiveness and revenue.

Partner & Supplier Engagement: Work with OEM partners, hardware suppliers, and third-party vendors to support product definition, integration requirements, and lifecycle planning. Represent HVA's access control portfolio at tradeshows, sales meetings, and industry events.

Product Lifecycle Management: Manage the complete access control product lifecycle from concept through end-of-life, including migration strategies for customers transitioning from legacy on-premises systems to cloud-based solutions.

Qualifications:

• 5+ years of experience in product management within access control, physical security technology, or related B2B SaaS/hardware domains
• Deep understanding of access control systems — hardware (readers, controllers, credentials) and software (cloud, on-premises, hybrid architectures)
• Demonstrated ability to take products from concept to launch and drive measurable business impact
• Proven experience building customer-facing products and conducting voice-of-customer research at scale
• Experience working with partners, OEMs, channel integrators, and external vendors in a reseller/dealer model
• Familiarity with cloud-based architectures, modern SaaS models, and API/integration ecosystems
• Strong analytical mindset with ability to make data-driven decisions and develop prioritization frameworks
• Proficiency with product management tools (e.g., Jira and Confluence) and design collaboration tools (e.g., Figma)
• Excellent written, verbal, and executive-level communication skills
• Ability to operate in a fast-paced, cross-functional environment with competing priorities
• Bachelor's degree in Computer Science, Engineering, Electronics, or a related field (or equivalent experience)
• Willingness to travel up to 30% for customer sites, partner meetings, and industry tradeshows (e.g., ISC West)

Preferred Qualifications

• Experience integrating AI/ML capabilities into physical security or IoT products
• Familiarity with video surveillance platforms, VMS, visitor management, or smart building ecosystems
• Demonstrated track record of driving UI/UX differentiation in hardware-enabled software products
• Knowledge of cybersecurity best practices, data privacy standards, and product compliance (e.g., SOC 2, ISO, UL, GDPR)
• Experience managing on-premises-to-cloud product migration strategies for installed base customers
• Prior experience in a global product role requiring cross-timezone collaboration with distributed engineering teams
• Background in enterprise verticals including retail, healthcare, education, transportation, or critical infrastructure
• Familiarity with mobile credential technologies and mobile-first access control design