At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice.

We’re innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world-class SaaS products.

Culture matters to us. Celebrated as one of the ‘Sunday Times UK's Best Places to Work’ companies, our culture as an inclusive and forward-thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for everyone.

What We Do

Tech for good! Our SaaS product Dentally, solves real-world problems across three core areas.

Clinical; AI‑powered diagnostics and note-taking, giving dentists an extra set of expert eyes on every x‑ray, further detecting subtle signs across conditions and boosting clinical accuracy in seconds.

Practice Management - Automating everything, ensuring dental practices get admin done quicker! Payments, Workflows & Patient Management, 3rd Party Integration, Reporting and Staff Instant Messaging.

Patient Experience - A digital-first experience that empowers patients to manage appointments, complete medical forms, and make payments - all from their own device. No more old-school phone calls and paper forms.

Product Development Culture

We are problem solvers, not ticket takers.

We champion creative problem-solving and value autonomy, trust, and impactful outcomes over rigid processes. Delivering improvements rapidly, we engage in iterative 6-week cycles, addressing user needs and enabling technical innovation - balancing technical debt, bugs, and team growth. We are a continuous delivery focused group, shipping changes to production 200+ times per month.

At our core is the customer. Every solution we deliver is crafted with customer success in mind, building relationships that go beyond transactions and ensuring that as team members, we all prioritise customer success in every aspect of our work. We build software that delivers value for our users and resist the urge to over-engineer our solutions. We let our users and the data tell us where we go next

Our Tech & Tools

AWS, AWS Serverless, Azure
AWS CDK for C#, SST
ECS, Linux, Ansible, Packer
New Relic, Insight Hub

Product Development Stacks

Ruby, Ruby on Rails, Ember.js, JavaScript
NodeJS, TypeScript, Angular, TailwindCSS
.NET 7, Blazor WebAssembly
Puma, Sidekiq
Postgres, Redis
GitHub, AzureDevOps, Slite, Slack

Your Impact

As a Senior Product Designer II, you’ll be at the forefront of shaping the user experience in Dentally, our cloud-based practice management system that powers the work of over 40,000 active users and supports the care of 2 million patients each month. Your designs will empower dentists, administrative teams, and practice owners with intuitive, impactful interfaces that elevate every aspect of practice management.

You will also play a key role in designing AI-augmented workflows and intelligent interfaces, helping to translate the potential of machine learning into experiences that are simple, elegant, and trustworthy.

What You'll Do

Design user experiences that use AI and automation to improve outcomes, save time, and personalise the product.
Produce engaging user interfaces, crafting wireframes and high fidelity visuals that enhance user experience.
Stay updated on industry trends and design technologies to keep our products at the cutting edge.
Collaborate with your squad-mates and fellow designers to meet and exceed targets and KPIs.
Foster a trusting and collaborative team environment.
Communicate effectively, articulating the vision and rationale behind design decisions to various stakeholders, from executives to developers.
Collaborate closely with stakeholders, actively integrating feedback to refine and enhance design solutions.
Demonstrate how design supports business value and enhances customer satisfaction.
Utilise expertise in user research, occasionally employing ethnographic research techniques to gather insights.
Contribute to the creation of a systemised component library in Figma, ensuring consistency across design projects.
Apply your experience in creating intelligent, scalable software solutions to help ensure that Dentally remains robust, flexible, and future-proof.

What You'll Bring With You

6–8 years of experience in product design.
A strong interest or background in AI-assisted design, automation, or machine learning principles.
Strong UX research skills, with ethnographic research expertise a plus.
Ability to work collaboratively in cross-functional teams (Trios).
Familiarity with open design practices, with an emphasis on sharing and collaboration.
Proficiency in Figma for UI design and wireframing.
Strong communication skills for articulating design decisions to stakeholders.
Experience in Growth Squads, including A/B testing and variant testing, is a bonus.
Experience with service design and service blueprinting to optimise end-to-end experiences is a bonus.

Diversity

Diversity at Henry Schein One is all about you being you. Diversity and inclusion are integral to every aspect of our business, we push boundaries fuelled by a diverse set of voices and a desire to make a difference. We are proud to be an equal-opportunity employer. All qualified candidates are considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We welcome everyone to our team; we foster creativity and ambition throughout our business. We’re making a difference every day and you can too.

Our Values

Everyone at Henry Schein One is encouraged to live and demonstrate our core values:

Community

Each Person is as Important as the Next
Open Communication
Diversity & Inclusion

Caring

Corporate Citizenship
Shared Success

Career

Ethics
Recognise Creativity & Encourage it
People are our Greatest Asset

Our Hiring Process

We've made our process as simple as possible whilst also allowing you to meet multiple members of the team, giving us valuable viewpoints on your experience. Everything is on Zoom and we aim to get you through our process in about 2 weeks.