Website and Graphic Design Lead

Job Family

Design & Production

Travel Required

None

Clearance Required

Active Secret

What You Will Do

Guidehouse is seeking a Website and Graphic Design Lead to support a Department of State client within the Defense & Security Segment’s Human‑Centered Design (HCD) team. In this role, you will apply structured design, content strategy, and human‑centered methodologies to enhance the clarity, usability, and impact of mission‑critical web and multimedia products. Responsibilities may include:

• Translate complex technical concepts into intuitive, visually compelling formats—such as infographics, reports, presentations, and multimedia—tailored for the general public and internal federal audiences. Build and maintain standardized visual frameworks, templates, and identity systems to ensure consistency across all communications.
• Apply human‑centered design methodologies to improve clarity, discoverability, and usability of web and multimedia products.
• Manage and update web content using structured workflows, ensuring accuracy, accessibility (including Section 508), and alignment with stakeholder needs.
• Monitor user engagement metrics (e.g., time on site, downloads, open rates, video views) and leverage insights to shape content and design decisions.
• Track performance trends and recommend iterative improvements to enhance effectiveness and impact.
• Partner with cross‑functional teams to align design and content strategies, ensuring timely, high‑quality delivery.
• Manage multiple concurrent design projects, from intake through delivery, using structured project management techniques to maintain quality and meet deadlines.
• Integrate stakeholder feedback to refine design and multimedia products for clarity, usability, and mission alignment.
• Identify and propose opportunities to streamline design processes and enhance scalability through improved tools, templates, and standards.

What You Will Need

• An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance.
• Bachelor’s degree
• THREE (3) years’ experience in graphic design

What Would Be Nice To Have

• Strong proficiency in Adobe Creative Suite
• Portfolio showcasing the range of your design abilities
• Section 508 accessibility requirements familiarity
• Excellent organizational and interpersonal skills
• Experience working with the Department of State
• Experience working in cross-functional teams or large organizations

What We Offer

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits Include

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.