Marketing Assistant (Email Marketing - Klaviyo)

Role Overview

We’re looking for a Marketing Assistant (Email Marketing) to support our email team with day-to-day operations, creative execution, and performance monitoring. You’ll help craft compelling emails, build campaigns, and keep everything running smoothly behind the scenes — from scheduling and editing to reporting and list management.

You will work directly with our creative and marketing leads to ensure our emails are beautifully designed, on-brand, and performance-driven. This is a full-time remote contractor position based in Colombia.

Key Responsibilities

• Assist in planning and building email campaigns inside Klaviyo
• Support in copywriting and editing email content aligned with brand voice and campaign objectives
• Schedule and QA email campaigns, ensuring deliverability and formatting across devices
• Schedule campaigns in Klaviyo and analyze best send times based on performance data
• Upload email flows and SMS automations, ensuring proper segmentation and trigger management for user journeys
• Perform basic graphic design tasks (using templates and brand assets)
• Help with segmenting email audiences and managing subscriber lists
• Track and report campaign performance (open rate, CTR, conversions) with clarity and attention to detail
• Collaborate closely with creative, growth, and content teams to meet campaign timelines
• Maintain organized systems for email asset storage, campaign calendars, and reports

What We’re Looking For

• Located in Colombia and able to work full-time remotely
• 100% bilingual in English and Spanish — superior English proficiency is non-negotiable
• 2-5 years experience in email marketing, preferably for eCommerce brands
• Hands-on experience with Klaviyo is highly appreciated
• Basic understanding of performance marketing metrics (CTR, open rates, A/B testing, etc.)
• Ability to write and edit copy in fluent, native-level English
• Comfortable with basic graphic design tools (Canva, Figma, or Adobe suite
• Organized, reliable, detail-oriented, and highly collaborative
• Able to work independently, meet deadlines, and manage multiple campaigns at once
• Portfolio or samples of email work (copy/design) are required for consideration

Nice to Have

• Familiarity with email compliance and best practices
• Basic knowledge of HTML for email formatting
• Experience with Email/SMS marketing or customer journeys
• Previous work with B2C and storytelling brands

Why Join Grotto Digital?

At Grotto Digital, we build and scale creative, high-performing digital brands. Our team is passionate, strategic, and always pushing boundaries. We’re currently managing some of the most engaging storytelling brands, and we’re growing fast.

As part of our collaborative and remote-first environment, you’ll join a tight-knit team of creatives, strategists, and performance marketers dedicated to doing meaningful work — and having fun doing it. We invest in great talent, reward initiative, and offer flexibility and autonomy.

If you’re a bilingual, proactive, and creative marketer with a knack for email marketing and a strong eye for detail, we want to meet you.

How to Apply

If this sounds like you, we’d love to hear from you! Apply with LinkedIn or sending an email to sebastian@grottodigital.com. Make sure your application includes a portfolio showcasing relevant email marketing work (copywriting, design samples, etc.).

This position is open only to bilingual applicants. Fluent English (C1 or higher) is required. If your English proficiency is below B2, we kindly ask that you do not apply.

Compensation will be negotiated based on your experience, expectations, and alignment with our internal salary guidelines.