We are seeking a strategic and detail-oriented Email Marketing Project Manager, preferably with hands-on experience in Salesforce Marketing Cloud (SFMC). This role will manage the intake and delivery of email campaigns, ensuring alignment with business goals and technical capabilities. A key part of the role involves interpreting Business Requirements Documents (BRDs) to guide campaign planning and execution.
Qualifications
- 3+ years of experience with mid-enterprise tier marketing automation platforms (Marketo, SFMC, HubSpot, Eloqua)
- Strong understanding of email marketing best practices, personalization, and dynamic content.
- Experience interpreting BRDs and translating them into campaign execution plans.
- Excellent communication and stakeholder management skills.
- Strong organizational and project management abilities.
Key Responsibilities
- Requirements Interpretation & Stakeholder Collaboration
- Review campaign briefs provided by stakeholders to understand campaign goals, audience segments, triggers, and desired outcomes.
- Review Business Requirements Documents (BRDs) to ensure technical feasibility and alignment with platform capabilities.
- Translate BRD insights into actionable campaign plans and technical specifications for SFMC.
- Collaborate with stakeholders to gather and interpret Next Best Action (NBA) requirements, ensuring email journeys and campaigns are aligned with decisioning logic.
- Conduct QC on emails and journeys, ensuring accuracy, functionality, and stakeholder alignment before deployment.
- Partner with cross-functional teams (creative, content, analytics, legal) to ensure campaigns meet all requirements and standards.
- Serve as the liaison between marketing strategy and technical execution.
Project Management
- Manage timelines, dependencies, and stakeholder communications for multiple concurrent campaigns.
- Coordinate QA testing and oversee campaign approvals before launch.
- Maintain documentation and contribute to process improvements for campaign workflows.
Preferred Skills
- Salesforce Marketing Cloud Email Specialist Certification.
- Experience working in a fast-paced, cross-functional marketing environment.
- Familiarity with AMPscript, HTML/CSS for email, and marketing analytics tools