Staff Software Engineer - Grafana Cloud Integrations (Remote, EMEA)

Staff Software Engineer - Cloud Integrations Engineer

What is Grafana Cloud?

Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack

The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.

In this role, you will be part of the team that maintains our portfolio of integrations that allow customers to collect and visualize metrics from various systems and applications. We build and maintain dashboards, alerts, documentation, and infrastructure around these integrations while working closely with other teams to ensure seamless experiences. Our integrations are a core building block for customers using Grafana Cloud, and contribute significantly to our user value.

As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. We are looking for Engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team! Engineers at Grafana also have the opportunity to contribute to Open Source communities.

Description Of Duties

At Grafana Labs, ICs have a dedicated career path and do not have to become managers to progress in their career. Staff Software Engineers at Grafana have a large amount of experience across multiple areas. They are able to estimate, plan, coordinate and deliver large tasks spanning multiple systems. They actively coach and mentor other team members in their team and are able to identify and resolve issues with technology and product processes.

Key Responsibilities

You will bring your software engineering expertise to develop and maintain our portfolio of cloud integrations and observability apps, working to develop, maintain and scale our infrastructure observability features in Grafana Cloud.

• Design and implement high-quality, scalable integrations for various infrastructure components, databases, and applications
• Develop automation frameworks and tools to ensure quality and consistency across our integration portfolio
• Create middleware components, SDKs, and libraries that simplify development and maintenance of observability solutions
• Represent Grafana Labs in open source forums, working groups, and events
• Work with product teams to develop features that align with wider product strategy and customer needs
• Support the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions
• Work with other departments including GTM, Product, and Support teams to deliver a holistic product experience

As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.

Requirements

Minimum Qualifications:

• 8+ years of experience in software development, with strong proficiency in Golang.
• Experience designing and building observability backends for various systems and applications
• Experience with cloud-based software development and production systems
• Strong understanding of metrics collection, visualization, and alerting concepts
• Experience writing clean, maintainable, robust, and performant software
• Familiarity with observability tooling (e.g., Grafana, Prometheus, Loki, OpenTelemetry)
• Experience with delivering projects from start to finish in a self-driven manner
• Excellent problem-solving and debugging skills

Preferred Qualifications

• Experience developing and maintaining Prometheus exporters or OpenTelemetry collectors
• Experience contributing to or maintaining open source projects, with evidence of successful pull requests and community collaboration
• Experience in a hands-on technical leadership role, setting technical direction and leading project teams
• Experience with microservices architecture and distributed systems
• In-depth knowledge of operating systems (Linux, Windows, macOS) and cloud platform platform internals

What You’ll Bring To The Role

At Grafana Labs, we define senior roles via the scope of their business impact more than via their expertise or their specific activities. So the most important thing we are looking for in an engineer is the ability to take ownership. You will need to drive technical implementations working with the upstream community and contribute to business conversations, helping shape the long-term strategy.

• You have a passion for observability and like to share your knowledge by writing documentation and blog posts.
• You love to engage with customers and help them out.
• You have excellent communication skills.
• You have relevant open source experience, ideally in the observability domain.
• You are willing to become an active member of the OpenTelemetry and Prometheus communities.
• You’re curious and you enjoy learning new programming languages and frameworks, setting up examples, and figuring out how things work.
• You have a good understanding of typical production environments. Ideally you have been responsible for operating production services and organizing on-call.
• You actively mentor other team members, identifying areas for focus and improvement.

In the UK, the base compensation range for this role is £96,124 - £115,349. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

• Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.

Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.

We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.

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