GoodShip is the first all-in-one platform for freight orchestration and procurement. Our innovative software helps shippers optimize their truckload freight spend and service outcomes while enhancing collaboration among internal teams and carrier partners.

The US domestic truckload freight market is massive – the industry generated revenues of $941 billion across 11.46 billion tons of product shipped in 2022. Our technology is optimizing freight outcomes for our customers, a rapidly growing roster which includes some of the industry’s largest and most recognizable shippers. Our software automates previously tedious and resource-intensive tasks, and unites disparate data sources to provide a holistic view of network performance. We provide shippers with best-in-class intelligence, a purpose-built procurement workflow, and the tools to collaborate more effectively and initiate corrective action directly within the GoodShip platform.

We’re backed by A-list venture firms and founders of industry-leading FreightTech companies, and were recently recognized in the FreightWaves FreightTech 25 and the BCV x Headline Vertical SaaS 50. With ample financial backing and strong traction, we’re seeking a talented Product Designer to join us on the ground floor and help bring ultra-modern transportation technology to market.

About The Role

You will be working collaboratively with cross functional partners to identify customer needs and solve user problems by crafting thoughtful and intuitive user experiences. We have access to customers and an abundance of internal industry knowledge to leverage. Our culture is collaborative and design is involved in all aspects of the product life-cycle, from goal setting and requirements, to the final feature launch.

You Will

Identify and advocate for the needs of your customers.
Collaborate with other designers to shape and maintain great, consistent product experiences.
Partner closely with product managers and engineers throughout the product lifecycle — from discovery and ideation to detailed execution and post-launch iteration.
Apply core design principles to inform UX and UI decisions.
Create polished visual assets and contribute to scalable, reusable design patterns.
Build interactive prototypes to communicate ideas and validate designs.
Present your work in varying fidelities and contexts to gather feedback and alignment.
Work side-by-side with engineers to troubleshoot and ship high-quality experiences.
Adapt quickly and stay flexible as priorities evolve in a fast-moving environment.

The Ideal Candidate

Loves to learn — you're naturally curious and enjoy digging into new problem spaces to figure out how things work.
Stays humble — you're confident in your skills but always open to feedback and new perspectives.
Is a team player — you enjoy collaborating, brainstorming, and building with others. You know the best ideas usually come from working together.
Is hungry to make an impact — you're self-motivated, proactive, and excited to help shape something from the ground up.
Has great design instincts — you know what makes an experience feel right, think holistically across systems, and strike the right balance between polish and speed.
Leads with empathy — you think deeply about the people you're designing for and want to make their lives easier.

Minimum Qualifications

3+ years of experience as a product designer, UX designer, or interaction designer at a product-driven tech company.
Bachelor’s degree in design (human-computer interaction or related field) or equivalent experience.
A strong portfolio that showcases shipped work — along with the thinking behind your designs and the impact they had on users.
Ability to work across multiple areas of design — including research, wireframing, prototyping, storytelling, and visual design production.
Ability to quickly make sense of complex problem spaces and solve ambiguous problems both methodically and with a high level of detail.
Experience measuring and optimizing design solutions based on user behavior insights and business metrics.
2+ years experience using design tools such as Figma, Adobe CS, or other design tools.
Experience working on or with design systems.

Preferred Qualifications