Fluency in Mandarin Chinese is a must, as this role requires close collaboration with our Taiwan-based team and Mandarin-speaking users. We welcome bilingual applicants who are excited to bridge global and local needs.

If the scope below aligns with where you want your career to grow—whether you're eager to take on your first full-cycle product or ready to drive an entire strategic pillar—we encourage you to apply. Your exact title, scope, and compensation will be mapped to your experience and the impact you can bring.

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About GoFreight

GoFreight is the leading vertical SaaS platform for freight forwarders, offering an all-in-one solution that helps manage shipments, customers, accounting, and operations. Our mission is to modernize global trade by empowering logistics service providers with world-class software.

About the Role

We’re looking for a Product Manager who is a true driver—someone who initiates and takes full ownership of a product line or mission-critical initiative and pushes it forward with urgency, clarity, and purpose. This role sits at the center of GoFreight’s roadmap and requires a strategic thinker who can translate complex customer needs into scalable solutions.

At GoFreight, Product Managers operate as mini CEOs of their product areas—owning both the top line (revenue growth, product adoption) and the bottom line (efficiency, retention, operational scalability). You’ll define the product vision, lead cross-functional execution, and deliver measurable business outcomes at scale. Expect to work closely with Engineering, Design, Sales, and Customer Success to shape the future of freight forwarding technology.

ⓘ View potential timezone restrictions

We’re a fast-moving startup operating across multiple time zones and geographies. That means our Product Managers are expected to bring a high level of commitment, adaptability, and responsiveness—including occasionally working evenings or weekends to stay aligned with global teams and customer needs. If you’re energized by pace, ownership, and impact, this role is for you.

Success in this role requires a deep understanding of customer workflows, the ability to prioritize high-impact initiatives, and the leadership to drive alignment across global teams. You’ll play a critical role in expanding product–market fit across the vertical logistics ecosystem.

Key Responsibilities

▍Product Strategy & Ownership

Define the long-term product vision and strategy for a major product vertical (e.g., Ocean Export) or horizontal solution (e.g., Customs, Warehousing).
Translate business needs, customer insights, and market dynamics into a compelling roadmap.
Champion product thinking across the company and influence cross-functional decisions.

▍Execution & Delivery

Own the full product lifecycle: ideation, requirements, execution, release, and iteration.
Lead sprint planning, cross-functional alignment, and ensure timely delivery of high-quality features.
Proactively identify and resolve bottlenecks to ship at high velocity and quality.

▍Customer & Market Insight

Deeply understand customer workflows through interviews, usage data, shadowing, and competitive research.
Prioritize features based on impact, effort, and strategic alignment.
Collaborate closely with Sales, CS, and Marketing to validate problems and test solutions early.

▍Metrics-Driven Decision Making

Define success metrics and track adoption, engagement, and business impact post-launch.
Use data and qualitative feedback to iterate on existing features and influence roadmap decisions.

▍Cross-Functional Leadership

Align Engineering, Design, and Go-to-Market teams around shared goals and timelines.
Communicate clearly across teams and levels—from executive updates to release notes.
Mentor junior PMs or contribute to improving team process, documentation, and onboarding.

Qualifications

Fluency in Mandarin Chinese is required due to the nature of this role, which involves frequent collaboration with our Taiwan-based product and engineering teams, as well as Mandarin-speaking users. We welcome bilingual applicants who are excited to bridge global and local needs.
2+ years of product management experience, including 1+ years managing SaaS products end-to-end.
Proven success owning a product area with measurable business outcomes.
Strong communication and leadership skills; able to influence without authority.
Experience in vertical SaaS or logistics is a strong plus.
Data-driven mindset with hands-on experience using product analytics tools.

You’ll Thrive at GoFreight If You:

Are passionate about solving complex problems in a global, operationally intensive industry.
Are a strategic thinker with a bias for action and delivery.
Are excited to mentor others and help scale product excellence.
Embody our core values: Customer Obsession, Growth Mindset, Grit Over Prestige, Accountability, Collaboration with Empathy, and Progress Over Perfection.

Compensation & Benefits

Salary: Annual salary range from USD 100,000 to 175,000, depending on experience and qualifications.
Shared Perks: Enjoy a well-stocked pantry, weekly fruit delivery, premium coffee options, and occasional afternoon treats, along with optional team events and in-office wellness sessions.
Professional Development: We actively support your growth through subsidies for courses, seminars, and books, along with study leave and a generous employee referral program.
Work-Life Harmony: We support flexibility and well-being through a hybrid work model, no mandatory work on government make-up days, and full company-paid group insurance.
Company Culture & Growth: With a flat organizational structure and quarterly All Hands meetings, we ensure transparency, alignment, and collective ownership as we build a global product from Taiwan.

How to Apply

If you're excited about building the future with us and ready to grow in a fast-paced startup environment, we’d love to hear from you! Please apply through our official application portal on Teamdoor using the following link:

🔗 https://GoFreight.teamdoor.io/s/BhR0WUtY

⚠️ Applications submitted outside of Teamdoor cannot be processed.