Senior Software Engineer, Observability Delivery

About GitHub

GitHub is the world’s leading platform for agentic software development — powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate, and more than 77,000 organisations have adopted GitHub Copilot.

Locations

In this role you can work from Remote, United States

Overview

GitHub’s Observability Delivery team builds and operates the company-wide pipelines for logs, metrics, traces, and exceptions that engineers rely on to monitor and diagnose their services. These systems handle telemetry from across GitHub at high scale. Keeping them reliable and efficient as demand grows is a constant engineering challenge.

We’re looking for a Senior Software Engineer who enjoys solving challenges across software and infrastructure. You’ll write and operate services, deploy and configure observability tools, and make architectural decisions about how telemetry moves through our systems. You’ll lead work to improve pipeline capacity, reliability, and efficiency while partnering with service teams throughout GitHub. If you enjoy making critical, large-scale infrastructure dependable and easier to operate, we’d like to hear from you.

Responsibilities

• Design, build, and operate high-scale pipelines for logs, metrics, traces, and exceptions, balancing capacity, reliability, performance, and cost.
• Lead cross-team work to identify and remove scaling bottlenecks, improve how telemetry is collected and processed, and safely evolve critical production infrastructure.
• Write and maintain production software, primarily in Go and Ruby, while configuring and integrating open-source and commercial observability tools.
• Work across cloud infrastructure, Kubernetes, virtual machines, networking, and service connectivity to make distributed systems dependable and operable.
• Partner with service teams to understand their observability needs and improve the tools they use to diagnose and maintain their services.
• Own system health through monitoring, incident response, on-call participation, and improvements informed by operational experience.
• Provide technical leadership through design proposals, reviews, mentoring, and collaboration across teams.

Qualifications

Required Qualifications

• 6+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python

• OR Associate's Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 5+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python

• OR Bachelor's Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 4+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python

• OR Master's Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 2+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python

• OR Doctorate in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field

• OR equivalent experience.

• 3+ years building and operating production services or infrastructure in a cloud or large-scale distributed environment.

• 2+ years deploying, configuring, or troubleshooting production workloads with Kubernetes or comparable container orchestration.

• 2+ years developing production software in Go, Ruby, or a comparable general-purpose language.

Preferred Qualifications

• Experience building or operating shared platforms used by other engineering teams.
• Experience with logging, metrics, or distributed tracing systems, including OpenTelemetry concepts or tooling.
• Experience operating telemetry pipelines or platforms such as Datadog or comparable tools.
• Experience with Azure or another major cloud platform, alongside hybrid or self-managed infrastructure.
• Familiarity with networking, service connectivity, and distributed-systems operations.
• Experience leading ambiguous technical work across teams and mentoring engineers through design and code review.

Compensation Range

The base salary range for this job is USD $124,000.00 - USD $329,200.00 /Yr.

These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.

This position will be open for a minimum of 3 days, with applications accepted on an ongoing basis until the position is filled.

GitHub values

• Customer-obsessed
• Ship to learn
• Growth mindset
• Own the outcome
• Better together
• Diverse and inclusive

Manager fundamentals

• Model
• Coach
• Care

Leadership principles

• Create clarity
• Generate energy
• Deliver success

Who We Are

GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.

Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.

Join us, and let’s change the world, together.

EEO Statement

GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!