Product Designer

Product Designer - Complex Systems (MedTech & More)

About the role

You’ll work on core product features for complex software and on interactive education/marketing tools (apps and tools, simulators, gamified explainers) for leading tech companies in healthcare and beyond.

Many of these are on‑prem, device‑connected, or workstation/console experiences. Your job is to lead the effort - jump into ambiguous, highly technical tasks and turn them into clear flows, states, and Figma prototypes that teams can build from.

What you’ll do

• Lead feature definition in complex products: join mid‑stream, get context fast, propose clear user journeys, states, and interaction patterns.
• Translate ambiguity into clarity: partner directly with client product owners, system engineers, usability experts, and marketers to shape decisions.
• Design for on‑prem complexity: data‑dense screens, multi‑step workflows, device‑driven or real‑time states, and visuals that make complex ideas simple.
• Create interactive education experiences: simulators, gamified explainers, and demo apps that help non‑experts grasp advanced concepts.
• Be client‑facing: run working sessions, present rationale, manage feedback, and keep momentum across multiple parallel projects.
• Collaborate asynchronously: most clients are US‑based; you’ll plan your own hours while keeping stakeholders unblocked.

What you’ll bring (minimum)

• Mid/Senior-level craft and judgment, demonstrated through a portfolio of complex, technical products
• Case studies showing how you simplified challenging software in medical/health tech, robotics, industrial, scientific, visualization-heavy, or similar domains
• Proficiency in Figma for interaction detail, prototyping, and clear specs
• Ability to learn fast, ramping up quickly on unfamiliar domains and clarifying vague features asks
• Professionalism - managing yourself in projects with the biggest companies in the world requires impressive responsibility and standards, clear communication and precise delivery.
• Excellent English, with proven ownership, reliability, and self-management across multiple projects

Nice to have

• HMI / embedded UI design experience
• UX/UI work on Electrophysiology (EP) software or other complex technical systems
• Gaming UX/UI background
• Strong graphic / illustration skills
• Project leadership experience
• Client-facing communication skills

What this role is not

• Not marketing websites or e‑commerce.
• Not basic admin dashboards/CRUD apps.
• Not a junior role.
• Not a fit if accountability and proactive communication in a flexible schedule are challenging for you.

Why join Ginger Gene

We create smart, compelling storytelling for medical device companies. Combining product design with art and technology, so our clients can ship and explain advanced technology.

We’re a unique agency of handpicked talents. We work remotely and independently - you’ll manage your time and projects. You’ll lead meaningful work, collaborate directly with decision‑makers, and see your impact on both client outcomes and our company’s direction