Graphic Designer

Forward Financing is a Boston-based financial technology company with an operational hub in the Dominican Republic, on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is investing in its employees, technology, and customer experience – with long-term success in mind every step of the way.

We’re looking for a versatile and creative Graphic Designer to join our small but high-performing Marketing team. Reporting to the Sr. Manager of Marketing, you’ll play a critical role in bringing our brand to life across a wide range of print and digital channels. From emails and web design to infographics and sales collateral, your work will help shape how Forward is seen – polished, professional, and proudly distinct in our space.

In This Role You Will

• Design and produce a wide variety of marketing assets, including pitch presentations, sales materials, HTML emails, social media content, infographics, signage, branded merchandise, and more.
• Ensure all creative output is visually compelling, on-brand, and delivered on time.
• Apply and evolve our Brand Guidelines, ensuring consistency across all touchpoints and contributing to their ongoing development and documentation.
• Collaborate closely with marketing teammates to define and uphold the visual direction of the Forward brand.
• Contribute to marketing strategy discussions, helping identify the right channels and creative approaches to meet business objectives to a wide variety of audiences.
• Partner with our UX team to ensure consistency across all channels, including digital experiences.
• Partner with any outside design-related resources we may engage with for specialized creative development (e.g., highly produced video, highly animated/visual presentation, etc.).
• Support internal brand education by guiding teams on best practices for using design assets effectively.

Requirements: (Even if you don’t check every box, but see yourself contributing, please apply.)

• Bachelor’s degree in graphic design, visual communication, or related field (or equivalent experience)
• 3+ years of design experience across channels like email, social, web, print, and presentations
• Strong portfolio showcasing a range of creative work across formats and media
• Expertise in Adobe Creative Cloud, especially Illustrator, InDesign, Photoshop, After Effects, and presentation software, including Microsoft PowerPoint, Google Slides, Keynote, Prezi, or similar. Experience with Wordpress, Hubspot, Canva, and Google Workspace is a plus.
• Solid understanding of layout, typography, color, and design principles
• Detail-oriented, organized, and able to juggle multiple projects in a fast-paced environment
• Strong communicator and natural collaborator who enjoys working with cross-functional teams

Forward Financing Core Values

• Drive the Mission - We believe in financial opportunity for underserved small businesses. We say “yes” when others say “no.”
• Keep It Real - We value direct communication, candid feedback, and authenticity. We are an open book.
• Act with Kindness - We create an environment where caring is cool and helping is the norm. We do the right thing.
• Shoot for Extraordinary - We are inspired by innovative thinking and continuous improvement. We never settle for yesterday’s best.

About Us

Forward Financing is a financial technology company based in Boston, Massachusetts with an operational hub in Santiago, Dominican Republic, on a mission to unlock the capital that fuels small businesses across America. Whether facing challenges accessing traditional financing or simply needing a convenient, flexible solution, Forward is committed to funding more of the millions of small businesses nationwide. Forward offers revenue-based financing – delivering an upfront sum of working capital in exchange for a set amount of the business’s future revenue. By simplifying the requirements, streamlining the process, and using advanced proprietary technology, Forward is often able to deliver approvals within hours and funds that same day – giving more businesses the financial opportunity they need to thrive. Plus, with their dedicated teams and award-winning service, customers get personalized support when they need it most.

Since 2012, Forward has expanded access to capital by providing over $3.5 billion in funding to more than 71,000 small businesses. The company is A+ rated by the Better Business Bureau with an Excellent / 4.7 stars rating on Trustpilot.com. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is dedicated to empowering both its team and the customers they serve, helping them succeed and thrive.

Perks & Benefits

At Forward, our team members are at the heart of our company, and we are committed to taking care of them as people, not just employees. We offer a comprehensive benefits package, including but not limited to: medical, dental, vision, and commuter benefits, a flexible time-off policy, paid parental leave, 401k match for US employees, wellness reimbursement, volunteering days, annual professional development budget, and charitable donation match.

Workplace flexibility is a top priority at Forward too. Our Employee Choice policy means that almost all of our employees get to decide where they work. As a business, we are focused on impact; we are more concerned with your contributions to the success of the company than where you get your work done. If face-to-face time is desired, people managers are empowered to find a cadence that works for their team.

When we aren’t collaborating to drive business and support our customers, we’re finding virtual and in-person ways to get to know our colleagues, celebrate team wins, and have fun together!

U.S. Equal Opportunity Employment Information

Forward Financing is proud to be an equal opportunity employer, and is committed to fostering a fair and inclusive culture built on a foundation of high performance and exceptional customer experience. With a laser focus on employee impact, we’re able to reduce biases and ensure the right people are in the right jobs to contribute to our mission. The varied perspectives of our people fuel innovation and make us a stronger team. By embracing what makes each of us unique, we create a supportive environment where people feel valued, accepted, and empowered to thrive.

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