From our first London workspace over 20 years ago, we've grown to 60+ locations across the UK supporting 30,000+ members and partnering with trailblazing brands like Ocado, The British Fashion Council, and Pangaia.

Backed by The Office Group, Blackstone, and Brockton Capital, we're growing fast and pioneering conscious design, sustainable construction, and workspaces that empower people to work in their own unique way.

At Fora, we're not just shaping workplaces— we're shaping the future of work.

At Fora, our technology is at the heart of how we deliver exceptional workspace experiences — and nowhere is that more critical than across our Salesforce and commercial ecosystem.

We're looking for a Technical Product Owner to take ownership of this landscape — leading strategy, optimisation and innovation across Salesforce and a suite of integrated platforms that power our commercial teams.

This is a high-impact, leadership role where you'll combine platform ownership, team leadership, and technical delivery, shaping how our systems evolve to support growth, performance and customer experience.

Please note this is 4 days in the office and 1 WFA

What you'll be doing

Platform ownership & strategy

Own the Salesforce roadmap for sales and commercial operations, aligning it with business priorities and growth plans
Drive innovation across the platform, identifying opportunities to improve efficiency, visibility and performance
Lead the evolution of the wider ecosystem — ensuring all core platforms work seamlessly together

Team leadership

Lead, mentor and develop a team of Salesforce admins, developers and Nexudus specialists
Foster a culture of continuous improvement, accountability and technical excellence
Act as the escalation point for complex platform or technical issues

Ecosystem & integrations

Oversee the configuration, development and integration of Salesforce with key systems, including:
Pardot (marketing automation)
CPQ (quote-to-cash)
DocuSign (digital agreements)
SAP (ERP and financial data)
JustOn (billing)
Nexudus (workspace management)
Freshservice (ITSM / service desk)
Ensure reliable, scalable integrations across all platforms

Innovation & AI

Champion automation and AI-driven solutions to streamline workflows and elevate the user experience
Explore and implement emerging technologies to enhance sales performance and customer engagement

Stakeholder engagement

Build strong, trusted relationships with Sales and Commercial leadership
Translate business needs into clear, scalable technical solutions
Work cross-functionally with Product, Marketing, Finance and IT to prioritise and deliver impact

Governance, performance & insight

Ensure strong data governance, platform security and compliance
Monitor platform performance, adoption and ROI, providing insights to senior leadership
Own technical and training documentation across the platform
Manage relationships with external vendors and delivery partners

Why Fora?

This is a rare opportunity to own and shape a critical platform ecosystem at the heart of a fast-growing, design-led workspace business.

You'll work at the intersection of technology, commercial strategy and customer experience, with the autonomy to drive meaningful change and the visibility to see your impact across the organisation.

Requirements

We're looking for someone who combines deep Salesforce expertise with strong leadership and commercial awareness — someone who can operate confidently across both technical delivery and business strategy.

Key experience

Proven experience in a Salesforce Product Owner or similar role within a complex, multi-system environment
Strong knowledge of Salesforce Sales Cloud, Pardot, CPQ and DocuSign
Experience integrating Salesforce with ERP systems (ideally SAP), workspace platforms (e.g. Nexudus) and ITSM tools (e.g. Freshservice)
Track record of leading cross-functional teams and complex technical programmes
Strong stakeholder management skills, with the ability to translate business needs into delivery
Familiarity with automation tools, AI technologies and modern CRM innovation
Experience in real estate or a flexible workspace environment is advantageous

Technical capability

Expertise in Salesforce architecture, data modelling and declarative development
Strong hands-on capability with Flow, with working knowledge of Apex, SOQL and Lightning components
Experience with Pardot campaign management and lead scoring
Strong understanding of CPQ configuration and pricing rules
Experience working with REST/SOAP APIs and system integrations
Ability to leverage Salesforce reporting and dashboards to drive actionable insight
Strong problem-solving mindset, with excellent attention to detail

Qualifications

Degree in Computer Science, Business Information Systems or equivalent experience
Salesforce certifications (e.g. Administrator, Platform App Builder, Sales Cloud Consultant) highly desirable
Agile/Scrum experience or certification preferred

Benefits

At Fora, we believe work should enhance your life—not compete with it. That's why our benefits are designed to support your wellbeing, fuel your ambitions, and give you the freedom to live and work your way.

💼 Work Your Way

Core working hours with flexibility - because life doesn't run 9-5
Two weeks ‘Work from Anywhere' - swap your desk for a beach, a mountain... anywhere that inspires you

🌴 Time to Rest & Recharge