Senior Product Manager

Who Are We❓

We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.

The Job in a Nutshell💡

Are you passionate about shaping the future of restaurant management technology? We're on the lookout for a talented Product Manager to join our team. In this role, you'll play a pivotal part in driving the direction of our products, ensuring they meet the evolving needs of our diverse customer base. If you're a creative thinker with a knack for problem-solving, a multi-tasker, and a desire to make a meaningful impact, we want to hear from you!

What Will You Do❓

• Create and maintain a product roadmap that outlines the timeline and milestones for feature development and product enhancements
• Evaluate and prioritize feature requests and enhancements based on factors such as customer feedback, market demand, technical viability, and business impact
• Work closely with engineering, design, support, and commercial teams to ensure alignment and collaboration throughout the product development lifecycle
• Study, articulate, and advocate for user-centric designs and collaborate with product designers to create intuitive and engaging user experiences and interfaces
• Coordinate product releases and updates, including defining release scope, coordinating testing efforts, and communicating release plans to stakeholders
• Monitor product performance metrics, such as user engagement, retention, and satisfaction, and identify opportunities for optimization and improvement
• Partner with customer success and customer support teams to ensure successful product adoption and address customer feedback and concerns effectively

What Are We Looking For❓

• Minimum of 5 years of experience in a product management role, preferably in the SaaS or software industry
• A customer-centric approach with a passion for understanding customer needs and delivering solutions that exceed expectations
• Excellent analytical and problem-solving skills with the ability to make data-driven decisions and prioritize effectively
• Exceptional communication skills, adept at conveying ideas and fostering collaboration across diverse teams while effectively managing stakeholders
• Flexibility and adaptability to thrive in a fast-paced, dynamic work environment with evolving priorities and requirements
• Demonstrated growth mindset with a willingness to embrace challenges, learn from failures, and continuously improve
• Technical background is a big plus

What We Offer You❗

_We believe you will love working at Foodics!

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• We have an inclusive and diverse culture that encourages innovation
• We offer highly competitive compensation packages in USD, including bonuses and the potential for shares
• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment
• Join a talented team of over 35 nationalities working in 14 countries, and gain valuable experience in an exciting industry
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company