Firstsource is a specialized global business process management partner and an RP-Sanjiv Goenka Group company. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other diverse industries.

With an established presence in the US, the UK, India, Mexico, Australia, and the Philippines, we act as a trusted growth partner for leading global brands, including several Fortune 500 and FTSE 100 companies.

Manager - Short-Form Content and Video Specialist

We are looking for a creative and strategic Manager/Short-Form & Video Specialist to amplify our organizational and executive presence and create engaging multimedia content. This role will focus on developing podcasts, videos, and short-form content that showcases our leadership's expertise and builds our brand presence across digital platforms.

Key Responsibilities

Executive Content Creation: Develop and produce content that enhances executive visibility and thought leadership presence across multiple platforms
AI-Enhanced Multimedia Production: Create, edit, and manage video content, including executive interviews, company updates, and industry commentary, using both traditional and AI-powered tools
Multi-Platform Podcast Management: Plan, produce, and manage podcast series featuring Firstsource executives and industry discussions, with distribution across multiple platforms
Platform-Optimized Short-Form Content: Develop engaging short-form content optimized for specific social media platforms (LinkedIn, Twitter, Instagram, YouTube Shorts), understanding platform-native algorithms and zero-click content trends
Advanced Scriptwriting: Write compelling scripts for videos, podcasts, and other multimedia content that work across different formats and platforms
Content Repurposing & Optimization: Adapt long-form content into multiple short-form formats for maximum reach and engagement, understanding how to create platform-specific versions
Brand Consistency Management: Ensure all content maintains consistent brand voice and visual identity across all channels and formats
Performance Analytics & AI Insights: Track engagement metrics across platforms, use AI-powered analytics tools to understand audience behavior, and optimize content strategy based on data-driven insights

Required Qualifications

Experience: 5+ years of experience in content creation with a focus on short-form and multimedia content
Industry Background: Content creation experience in IT/ITES, SaaS, or technology sectors preferred
AI & Technical Skills: Proficiency in video editing software, multimedia production tools, and experience with AI-powered content creation and optimization tools
Advanced Writing Skills: Strong scriptwriting and short-form content creation abilities with understanding of platform-specific content requirements
Executive Support: Experience managing executive presence and creating content for senior leadership across multiple channels
Digital Platform Expertise: Deep understanding of social media platforms, algorithms, AI-driven content optimization, and current digital content trends

Preferred Qualifications

Copywriting Background: Professional copywriting experience with understanding of persuasive writing techniques
Video Editing Expertise: Advanced video editing skills with experience in professional video production
Podcast Production: Experience in podcast planning, recording, and post-production
BPO Industry Knowledge: Familiarity with the business process outsourcing industry
Project Management: Ability to manage multiple content projects simultaneously

Technical Requirements

Proficiency in video editing software (Adobe Premiere Pro, Final Cut Pro, or similar)
Experience with AI-powered video creation and editing tools
Familiarity with audio editing tools (Audacity, Adobe Audition, or similar)
Understanding of content management systems and AI-enhanced social media scheduling tools
Knowledge of SEO principles and content optimization for video platforms (YouTube, TikTok, LinkedIn)
Experience with analytics tools and AI-powered social media management platforms

What We Offer