As a Data Analyst at FinThrive, you will play a crucial role in ensuring seamless data flow between our systems and our customers' data environments. Your expertise in data analytics, validation, and integration will drive automation, boost productivity, reduce manual efforts, and enhance customer value. You will work closely with cross-functional teams to troubleshoot issues, monitor performance, and contribute to product innovations that improve efficiency and reduce support costs.

What you will do

Conduct ad hoc data analysis to assist both customers and internal teams in resolving data-related issues
Provide meaningful insights through data research and analysis, driving product innovation and operational efficiency
Collaborate with product and development teams to recommend improvements that enhance the customer experience and optimize support processes
Develop, maintain, and monitor Tableau/Power BI dashboards to track product performance and key metrics
Establish and maintain KPI and performance metrics to support business performance monitoring
Ensure quick turnaround for client requests, data ingestion, and mapping in a fast-paced environment
Manage file mapping, data ingestion, and accuracy for new product developments

What you will bring

Bachelor’s degree in a relevant field
1+ years of experience in Healthcare Revenue Cycle Management (RCM).
2+ years of experience in Data Analysis
2+ years of strong SQL skills in a corporate setting
Advanced proficiency in Excel and data analysis techniques
Strong Tableau and Power BI skills for dashboard creation and reporting
Experience maintaining data warehouses and ETL processes, focusing on extracting, transforming, and loading data from various sources into a usable format for analysis and reporting
Creativity and analytical aptitude to understand and improve complex business practices
Excellent written and verbal communication skills, with the ability to convey technical topics to non-technical audiences
Strong organizational and multitasking abilities to manage multiple projects in a fast-paced, cross-functional environment
Proficiency in Medicare grouping and pricing, including experience reading and interpreting CMS-published Federal Registers, transmittals, and directives
Ability to transform data into expected formats using SQL and Excel
Ownership of data collection, analysis, and interpretation to support product decision-making
Minimal travel required (a couple of times a year).

What we would like to see

Experience with process diagrams and flowcharting tools (MS Visio, Draw.io, etc.).
1+ years of experience working in a SaaS-based company.

If you're passionate about data, analytics, and problem-solving, and you want to be part of a team that drives automation and efficiency, we’d love to hear from you!