Content Marketing Manager

Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year.

The Marketing Team is empowered to spark change daily with MAP - Mastery in their role, Autonomy to make decisions, and a Purpose to make the world a safer place for all consumers. Using cutting-edge tech and delivering best-in-class content, they influence the trajectory of our company. It’s this team spirit and trust in each other that let us go further together. This team has two simple goals: 1. Everyone in the world knows about the Feedzai brand. 2. Making sure our sales team is busy. Join Us!

Feedzai is looking for a multi-format content marketer to join our team as Content Marketing Manager. This is not a traditional writing role that happens to touch other channels, it’s a role for someone who can think in multiple formats and channels, and understand what makes content land wherever it lives.

You

You will create and shape content across written, video, social, and other emerging formats, working alongside numerous stakeholders in content, product marketing, demand generation, design, events, and PR. You bring genuine craft to everything you produce, and the strategic awareness to understand why each piece exists, who it is for, and what it needs to do.

This role suits someone who is as comfortable scripting a short-form video as writing a thought leadership report, and who knows that good content strategy starts with the audience, not the format.

Your Day To Day

Multi-Format Content Creation

• Produce and shape high-quality content across all formats: blogs, reports, ebooks, video scripts, social-first content, email, and event materials.
• Bring complex topics such as fraud, AML, financial crime, and AI to life in ways that are clear, compelling, and credible to a senior decision maker in financial services.
• When needed, collaborate with freelancers, agencies, and other internal stakeholders to produce output, ensuring consistency on tone of voice and quality along the way.
• Apply working knowledge of video best practices when scripting or contributing to video and multimedia projects, even where production sits elsewhere.

Strategy & Planning

• Demonstrate an understanding of how content aligns with campaign priorities, the buyer journey, business objectives and target account lists.
• Help ideate themes, formats, and sequencing that make content programmes coherent and cumulative, not a series of one-offs.
• Bring a distribution mindset to content from the start by understanding how SEO, social, and performance considerations should shape what gets made and how.

Collaboration & Alignment

• Bring a true collaborative attitude to every project you work on.
• Partner with product marketing to translate positioning and messaging into audience-ready content.
• Work with the research team to bring forward-looking ideas to life in the form of thought leadership.
• Collaborate with demand generation and sales to ensure content supports the pipeline at every stage.
• Coordinate with design, video, and PR to deliver joined-up creative and editorial output.

Quality & Brand Voice

• Uphold editorial standards and ensure everything produced reflects Feedzai’s brand tone, positioning and ambition to make a world of safer money.
• Use AI tools responsibly to increase efficiencies across research, ideation, and drafting, while ensuring all published work meets the highest standards.
• Maintain consistency across formats, regions, and customer touchpoints.

Performance & Optimisation

• Track content performance against agreed KPIs and use insight to inform what gets made next.
• Identify opportunities to improve reach, engagement, and conversion across content programmes and through the funnel.
• Champion a culture of testing, learning, and improving.

You Have & You Know-how

• 5–7 years of content experience in B2B tech, fintech, and ideally fraud or financial services.
• Demonstrated ability to create and plan content across multiple formats, not just written.
• Strong writing skills are essential; you can produce clear, authoritative copy and recognise quality in others’ work.
• Working knowledge of SEO, social, and video best practices. Enough to apply them intelligently, not to own them as programmes.
• Comfortable briefing and directing others, including freelancers, agencies, and internal teams.
• Confident using AI as a production tool, with a clear commitment to quality and human judgement in final outputs.
• Strategic thinker who can connect content decisions to business outcomes.
• Collaborative, organised, and capable of managing multiple workstreams without dropping the ball.

Your First 30-Days At Feedzai

You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!

Life at Feedzai Instagram

Feedzai Culture

Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Feedzai does not accept unsolicited resumes from recruiters or employment agencies.

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