The Role
As a Sr Marketing Operations Consultant at Etumos, you will design and execute client engagements with the goal of improving marketing operations ROI. You’ll work closely with our clients to evaluate their marketing needs and utilize your vast experience and our extensively tested Etumos framework to build scalable, robust, and highly efficient marketing automation architecture. You’ll identify the best options, work to gain consensus on their approach, and work closely with external and internal business units and other subject matter experts to implement solutions for solving complex business challenges.
Responsibilities
- Develop client roadmaps that address client needs related to the platforms in the client martech stack, advance client marketing maturity and enable them to scale their utilization and ROI of owned marketing technologies.
- Successfully manage project timelines across multiple clients in order to deliver on and expand engagement plans, while effectively communicating in difficult and sensitive situations.
- Identify, develop, and document scalable operational processing architecture that meets client needs and expand our offering, while outlining best practices that make solutions adaptable to individual client needs.
- Partner with stakeholders to educate client teams, illustrate the advantages of proposed solutions, and implement operational process changes and platform governance solutions based on business requirements and industry best practices.
- Identify platform and processing issues and form hypotheses and solutions to present these findings and suggestions to clients with ample justification and practical advice.
- Handle ambiguous and unique client needs with a solution-oriented approach designed to best support the client.
- Establish themselves as a subject matter expert with the client and their peers by contributing thought leadership and proactively seeking opportunities to add value to client teams and to Etumos.
Qualifications
- 4 years in a marketing operations management role
- 1 years in a consulting role
- Experience in testing marketing automation architecture and programs
- Certification in MAP preferred
- Excellent project management and prioritization skills
- Strong analytical and quantitative skills with the ability to use advanced features of Marketing Automation platforms
- Outstanding verbal and written communication skills
Who We Are
At Etumos, our team works hard to enable marketers to focus on activities that create revenue by helping them build a thoughtful, data-informed framework to optimize and measure engagement throughout the customer journey.
- We are a team of highly skilled and ridiculously passionate professionals. We are each the best at what we do to support Etumos and each other.
- We are highly collaborative and because of that, we are able to consistently deliver the best service in the industry.
- We know that our client’s success is our success and we take ownership of optimizing their current processes as well as our own.
- We are result-oriented problem-solvers supported by a team that believes in each other and what we do.
- We are a team with excellence at the forefront of our minds. Anything worth doing is worth doing well.
- We are focused on innovation and know that there is always room for improvement in everything we do.
- We are wicked smart, obsessed with personal and professional growth and learning, and have zero ego – we are all here to teach, learn from and support each other and our clients.
- We are passionate about what we do and actively seek to expand our knowledge base and new ways of doing things.
Why Work Here?
We pride ourselves on treating our employees well. Here at Etumos, work/life balance is not a perk or a buzzword, it’s the core of how we operate. We’re serious about taking care of our people (and their families).
Medical/ Dental/Vision covered at 100% for employee’s premium costs and 50% for their dependents
401k with 100% matching on up to the first 4% you contribute with immediate vesting.
Unlimited PTO, which we will encourage and remind you to take advantage of!
10 paid holidays + Winter Break holiday (December 24th through the first working day after January 1st)
Up to 20 weeks of parental leave. 12 weeks of 100% pay, 3 weeks unpaid leave (optional), and 4 weeks of 50% paid leave (optional) commensurate with returning to work at 50% capacity, for a smooth transition back to work.
Etumos is fully committed to being an equal opportunity employer who does not and will not tolerate discrimination or harassment of any kind. All employment at Etumos is based on merit, qualifications, and the needs of our growing business. Nothing more, nothing less.