We are seeking a highly skilled and motivated Senior Software Engineer to act as a mentor, provide solutions to the development team, and perform hands-on development (including advanced scripting). Ideally, this individual has experience developing Now Assist skills and possesses development expertise (or at least a relevant skillset) beyond ServiceNow. The ideal candidate should also have some experience working with HR modules.

Responsibilities

Provide guidance and mentorship to junior engineers, fostering a culture of learning and growth
Create, test, and maintain software applications, ensuring they are scalable, robust, and efficient
Work closely with cross-functional teams, including product managers, designers, and other engineers, to deliver high-quality products
Write clean, maintainable, and well-documented code that adheres to industry standards and best practices
Identify and resolve software defects and performance issues in a timely manner
Stay up-to-date with emerging technologies and industry trends to continuously improve development processes and software quality

Requirements

Minimum 5 years of hands-on ServiceNow development experience
Bachelor's degree in Computer Science, Software Engineering, or a related field
Advanced scripting skills in JavaScript and GlideScript
Proven experience in software development, with a strong portfolio of successful projects. Experience with Agile methodologies
Experience mentoring junior developers and conducting code reviews
Strong problem-solving and solution design capabilities
Proven ability to lead technical discussions and provide architectural guidance
Familiarity with ServiceNow’s Integration Hub and Flow Designer
Experience with at least 5 of the following ServiceNow areas: ITSM, HR, Now Assist, Source to Pay Operations, Integrations, Talent Development, Performance Analytics, Data Privacy, Mobile Apps, HAM Pro, SAM Pro, APM, Document Intelligence, Process Mining, Employee Service Center
ServiceNow certifications: CSA, CAD, or CIS
Working knowledge of AngularJS, HTML, and REST APIs

Nice to have

Experience developing Now Assist skills (GenAI/AI Search/AI Skill Builder)
Development experience outside of ServiceNow (e.g., full-stack, cloud-native apps, or enterprise platforms)
ITIL Foundations+ certification
Exposure to AJAX, JSON, and CSS

We offer

We connect like-minded people:
- Delivering innovative solutions to industry leaders, making a global impact
- Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
- Opportunity to work abroad for up to two months per year
- Relocation opportunities within our offices in 55+ countries
- Corporate and social events
We invest in your growth:
- Leadership development, career advising, soft skills and well-being programs
- Certifications, including GCP, Azure and AWS
- Unlimited access to LinkedIn Learning and Get Abstract
- Free English classes with certified teachers
We cover it all:
- Monetary bonuses for engaging in the referral program
- Medical & family care package
- Six trust days per year (sick leave without a medical certificate)
- Coverage of psychology sessions of your choice
- Discounts for fitness clubs and sports programs
- Benefits package (sports activities, a variety of stores and services)

Experience the freedom of remote work from anywhere in Kyrgyzstan, whether it's the comfort of your home or our modern office in Bishkek.

EPAM Kyrgyzstan is a team of technologists and innovators united by a passion for technology. In 2022, we opened our first office in Bishkek that works with the world's leading companies across many different industries. EPAM builds a continuously learning organization and helps its employees reach their full potential and achieve their professional goals through learning. Our agile methodologies, client collaboration frameworks, engineering excellence programs, and hybrid teams offer many career paths and development opportunities.