In this pivotal role, you will head a team focused on refining the user experience of our Salesforce support system. By applying your profound knowledge in UX design, you will create designs that are both intuitive and visually enticing, tailored to the unique requirements of our users.

Responsibilities

Initiate UX design strategies for the project
Cooperate with team members to grasp user needs and develop engaging, intuitive designs
Improve the UX of the Salesforce support system through user feedback analysis and research
Generate wireframes, construct prototypes, and design user interfaces to efficiently convey design ideas
Work with developers and stakeholders to ensure successful implementation of UX designs
Oversee usability testing sessions, collect user input, and refine designs to boost user experience
Stay updated on current UX design trends and industry standards

Requirements

Minimum 7 years of experience in UX design or a similar domain
2+ years of relevant leadership experience
Proven expertise in UX design supported by a solid portfolio
Proficiency in Figma, UX prototyping, and wireframing
Competency in Lightning Web Components (LWC) and Salesforce UI/UX
Showcase of successful design processes
Excellent skills in communication and collaboration
Ability to effectively manage deadlines and work under pressure
Strong abilities in problem-solving to meet user demands and improve the system
Fluent English communication skills at a C1 level

Nice to have

Experience in Design Systems
Familiarity with User Interface Design
Understanding of Salesforce beyond basic UX considerations

We offer

Major medical expenses insurance
Life insurance
Social security
Paid leaves
End of year bonus
Telework benefits
Free licensed software
Relocation and mobility programs
Flexible and hybrid work opportunities
Access to soft skills training in general communication, presenting and public speaking, diversity, equity and inclusion (DEI), cultural Intelligence, self-productivity, well-being and more
Unlimited access to the LinkedIn Learning Library, including 22,000+ courses
Support from a personal Skill Advisor
Over 20 language courses
Access to internal learning platforms, EPAM University and a wide range of professional communities and competency centers
Upskilling, reskilling and certification courses