Marketing Communications Program Manager

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

CAREER OPPORTUNITY OFFERING:

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement
• This position pays between $92,400 - $138,600/yr based on experience

By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.

Creative thinker with a passion for brand building to support our strategic communications and content marketing initiatives as the Marketing Communications Coordinator. This role will be responsible for overseeing our social media strategy, managing social media channels, coordinating content marketing efforts, tracking performance and supporting PR initiatives.

Responsibilities:

Social Media Strategy and Management:

• Develop and implement comprehensive social media strategies to enhance brand visibility and engagement.
• Manage and oversee all social media channels, including content creation, scheduling, and community management.
• Monitor social media trends and adjust strategies as needed to stay current and effective.
• Manage strategy and execution to strengthen profiles for key Ensemble executives and stakeholders, including overseeing their LinkedIn presence to enhance personal brand equity.

Content Marketing Coordination:

• Collaborate with the marketing team to create and execute content marketing plans that align with overall business goals.
• Support the Content Marketing Specialist in the production of high-quality content, including blog posts, articles, videos, infographics, webinars and more.
• Ensure all content is consistent with brand voice, style, and messaging.

Performance Tracking and Reporting:

• Track and analyze the performance of social media and content marketing campaigns using relevant metrics and tools.
• Prepare regular reports on campaign performance and provide insights and recommendations for improvement.
• Utilize data to optimize content and social media strategies for better engagement and ROI.

Public Relations Support:

• Assist the Director of Marketing Communications in executing PR strategies and campaigns.
• Coordinate with media outlets and influencers to secure coverage and build relationships.
• Support the creation and distribution of press releases, media kits, and other PR materials.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.

Experience We Love:

• 3 - 5 years job experience
• Exceptional writing and editing skills.
• Proven ability to develop and execute successful content marketing and communication strategies.
• Knowledge of PR strategies and media relations.
• Proficiency in digital marketing tools and analytics.­­­­

Minimum Education:

• Bachelors Degree or Equivalent Experience

Required Certifications:

• CRCR or other approved certification

Join An Award-winning Company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation
• Work-Life Flexibility
• Leadership
• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Employment Disclaimers – Ensemble