E-Commerce Design Director

I’m helping Inspiratek find a top candidate to join their team full-time for the role of E-Commerce Design Director.

You'll transform e-commerce design operations into a fluid, AI-augmented engine, driving conversion and impact.

Compensation:

Hidden

Location:

Remote (for residents of Argentina, Colombia, Mexico, the Philippines, South Africa, Romania, and Poland).

Mission of Inspiratek:

"Safe, durable, and kid-friendly, our devices give parents peace of mind while inspiring kids to move, play, and grow stronger every day. Because healthy habits start young and with a little fun along the way!"

What makes you a strong candidate:

• You are expert in Graphic design
• You have 5+ years experience in Design
• You have +2 years experience in Management.
• You are proficient in UX design, UI design, Slack, Prototyping, Figma.
• English - Conversational

Responsibilities and more:

E-commerce Design Director

Location: Remote · Type: Full Time

ABOUT THE OPPORTUNITY

We're looking for a Ecommerce Design Director who can take ownership of an in-house design department and combine a high creative bar with the operational push to ship on time. You'll lead and direct two full-time designers and partner with a branding consultant—but you won't be the one designing. Your job is to hold the standard, push projects forward, and turn a talented but slow-moving team into a fluid creative engine.

If you think in terms of e-commerce conversion (not just brand aesthetic), if you've felt the frustration of design projects that drift instead of ship, and if you're already fluent in AI-augmented design workflows—keep reading.

THE ROLE

As Ecommerce Design Director, you'll own the performance of the design department. You report directly to the CEO and lead two full-time designers, with a branding consultant as a dotted-line partner.

The role is purely management — you'll be running 1:1s, giving creative feedback, holding the quality bar, and driving deadlines. You'll partner closely with brand management to translate listing performance gaps into creative briefs, and you'll work with product R&D on launch creative.

The biggest gap on the team today is operational push—talented people, but projects drift. Your first 90 days will be about taking that problem off our plate so the CEO can step out of design reviews entirely until final approval.

KEY RESPONSIBILITIES

Department Leadership & Ownership

• Take full ownership of the design department—lead 1:1s with each designer, become their primary contact, and drive every active project to completion
• Audit the full creative scope in your first 30 days, identify the top gaps, and ship a prioritized improvement plan
• Hold a high creative standard across every deliverable—main images, A+ content, packaging—by giving pointed, specific feedback rather than generic critique
• Replace upper management as the design quality gate. By 90 days, leadership involvement should drop to final approval only
• Process Improvement & Systems Thinking
• Build durable solutions to recurring problems — not weekly triage. Every issue should be fixed once with a process change that prevents recurrence
• Ship measurable process improvements within 60 days (lead time targets, revision-count targets, brief quality, review cadence)
• Hit and maintain the design KPIs: on-time delivery and low revision counts on every active project
• Use the in-house Design module (project workspaces, daily audits, briefs, creative priority tab) as your operating system—and improve the parts that aren't working
• Cross-Functional Creative Direction
• Partner with brand management to translate listing performance gaps (CTR, CVR, organic share) into specific creative briefs that fix the underlying issue
• Collaborate with product R&D on launch creative—packaging, main images, A+ content—for new product introductions
• Push back on creative direction from upper management when you have a strong opinion grounded in e-commerce conversion logic. We want a creative expert, not an order-taker
• Coordinate with the branding consultant on brand identity work that touches the broader design portfolio
• AI-Augmented Design Operations
• Actively research the latest design and AI-design principles and bring them into the team's workflow
• Direct the team's use of AI image tools (Midjourney, Nano Banana / Gemini Image, FLUX, or comparable)—including prompt construction, tool selection, and quality control
• Use the in-house AI image generation pipeline and creative priority tab to proactively identify and improve underperforming creative
• Treat AI as the leverage strategy, not a threat—designer headcount grows slowly because AI substantially expands capacity, and we need a leader who runs toward that, not away from it

REQUIRED

• 5–10 years of total design experience, with at least 2 years managing other designers (this is not a first-management role)
• Hands-on Amazon creative ownership — main images, A+ content, packaging — for at least one $10M+/year private-label brand
• Proven e-commerce creative fluency: you can look at a main image and articulate why it will win or lose CTR, not just whether it's pretty
• Demonstrated ability to drive design projects to on-time completion with low revision counts—references on this are essential
• Systems thinking for design operations: examples of process improvements you've built that solved a recurring problem durably
• Active AI fluency in your daily workflow—comfort with ChatGPT, Claude, Midjourney (or comparable AI image tools), and a track record of integrating AI into a design team
• Expert in Figma; fluent in ClickUp and Slack from day one (no ramp-up time on the basics)
• Experience as a primary cross-functional partner with brand management or marketing—not just receiving briefs, but co-creating them from listing performance data

PREFERRED

• Direct experience with premium bedding/home textiles brands (Decolure, Sleephoria, Bamboo Reserve, CooLinens, or comparable)
• Working knowledge of Claude specifically—our internal stack is heavily Claude-based (skills, agents, dashboards)
• Experience operating inside an AI-agent-augmented organization with custom internal dashboards and audits
• Named expertise with specific AI image tools (Midjourney, NanoBanana / Gemini Image, FLUX)—including prompt engineering
• TikTok Shop and DTC Shopify creative experience for the channel-expansion roadmap

WHO YOU ARE

• You're a driver, not a curator. You push projects forward instead of letting them drift. You've felt the frustration of careful leadership that ships nothing, and you don't want to be that person
• You're a systems thinker who fixes problems once. When you see the same issue twice, you don't just dispatch the triage—you build the durable solution that prevents the third occurrence
• You have a craft eye and strong opinions. You're the creative expert in the room, fluent enough in e-commerce design to give pointed, specific feedback and push back on weak work—not just say 'looks good' or 'try again.'
• You're eager to learn, not threatened by it. You don't need to walk in already knowing our brands or stack—but you do need to be hungry to ramp on AI tools, internal systems, and category nuances. AI is core leverage in this role, and we want a leader who runs toward it
• You communicate clearly in writing. Most of our team coordination is async via Slack and in-app tools. You can write a brief that a designer can execute without a meeting

WHAT YOU'LL GET

• Competitive Salary
• Fully remote position — work from anywhere with strong English fluency and overlap with US working hours
• Direct access to the CEO via weekly 1:1s and ad-hoc syncs
• An agent-augmented operations stack — AI-powered internal agents, custom dashboards, and in-house tooling that lets you focus on direction instead of admin
• Ownership of a design department where the systems improvements you build actually stick
• Opportunities for growth as the company expands into new channels and categories
• A team that values durable systems, data-backed decisions, and pushing creative work forward

WHAT A TYPICAL WEEK LOOKS LIKE

Monday

Review the weekend's design audit report. Scan the active project board in the in-house Design module — flag any project that's drifted on lead time or stacked up revisions. Set the week's priorities with each designer in 1:1s. Open the creative priority tab to see which products are flagged for creative improvement and decide what to add to the active queue.

Tuesday–Thursday

Run design reviews on active projects — give pointed feedback, approve or send back, never just rubber-stamp. Partner with brand management on creative briefs for newly flagged underperforming listings. Coordinate with product R&D on launch creative. Push process improvements forward — every week, at least one durable systems fix should ship. Spend time researching AI-design developments and integrating them into team workflows.

Friday

Weekly 1:1 with the CEO. Review week's wins, blockers, and KPI movement (lead times, revision counts, on-time delivery). Confirm the next week's brief queue with brand management. Update the daily audit response cycle and clear any open items so the team starts Monday clean.

Your potential leader:

• Erik Fisher