Senior Product Designer

About The Role

As a Product Designer at Elfie, you’ll be at the forefront of shaping how our vision translates into meaningful user and business outcomes. You won’t just design interfaces, you’ll own end-to-end product experiences, from identifying user needs to defining workflows and shaping solutions that drive real impact in healthcare. Collaborating closely with founders, engineers, and data teams, you’ll combine deep user empathy with sharp product thinking to ship features that are intuitive, scalable, and strategically aligned. This is a hands-on role for someone who thrives on solving complex problems with clarity, care, and craft.

What You’ll Do

• Collaborate closely with founders and the product team to understand business goals, product vision, and service objectives.
• Translate ideas into clear, actionable design documentation that supports both product specification and engineering implementation.
• Research, design, and shape end-to-end product experiences for users across the healthcare ecosystem.
• Map out user journeys, wireframes, and high-fidelity designs to explore and communicate design solutions throughout the iterative process.
• Produce prototypes, visual assets, and interface components to support testing and development.
• Continuously refine and enhance the product experience based on user insights and feedback.

What You’ll Need

• Minimum 5 years of experience in a UI/UX or product design role, with a strong portfolio showcasing end-to-end mobile app design.
• Proficient in Figma (required), with additional experience in tools like Adobe Suite considered a plus.
• Demonstrated ability to manage multiple projects across fast-paced environments with strong planning, time management, and stakeholder alignment skills.
• Fluent in English, with clear communication and documentation skills
• Hands-on experience in product development is a bonus, especially in software or tech-focused environments.
• Proactive, self-motivated mindset with a strong sense of ownership and a willingness to dive into details to meet goals.
• Comfortable receiving feedback and adapting designs in an iterative, fast-changing product cycle.
• Solid foundation in visual design, including drawing, color theory, and layout.
• Portfolio highlights strong visual craft and ability to solve complex interaction problems.
• Awareness of current trends in mobile UX/UI and game-inspired interfaces. Bonus points for proficiency in Lottie, Rive, or other motion tools.

Interview process

• Online HR Round: company introduction & experience discovery
• Online Hiring Manager: with Operations Director
• Online Caste Study Presentation: with COO, Ops Director and Product Design Team

Benefits

• 💰 Competitive Salary: We offer a salary that’s competitive with the market.
• 📄 Flexible Contract Options: We offer both local and international contract options, so you can choose what works best for you. You can also receive your salary in USD or VND.
• 🌱 Growth Opportunities: There’s plenty of room to grow if you want to go beyond your core focus and sharpen your skills.
• 💻 Tech Setup: You’ll get a MacBook Air or MacBook Pro, plus a monitor for work.
• 🩺 Premium Insurance: We provide premium insurance coverage for you and 1 loved one, so you can feel supported in and outside work.
• 🎯 Bonus Scheme: We offer a quarterly performance bonus of up to 150% of your compensation.
• 🤝 Team Bonding Allowance: You’ll get 800,000 VND per quarter for team bonding activities.
• 🌴 Paid Time Off & Public Holidays: You’ll get 14 days of annual leave, and we fully observe national public holidays.
• 🏠 Hybrid Working: Work from home on Wednesdays and Fridays
• 🍛 Meals & Refreshments: We provide free lunch and dinner.

About Elfie

Elfie is the world’s #1 100% free digital health ecosystem, bringing together connected experiences for patients, healthcare professionals and healthcare organisations. Through the Elfie app, WhatsApp experiences, ElfieCare clinician tools and AI-powered health coaching, Elfie helps people take better care of their health in a simple, engaging and motivating way.

By combining gamification, AI and evidence-based health programmes, Elfie empowers people to build healthier habits while enabling healthcare professionals to better support their communities.

Backed by peer-reviewed medical publications and trusted by life sciences and insurance partners, the Elfie ecosystem drives meaningful patient engagement, improves adherence and generates valuable real-world insights, helping organisations achieve better health outcomes at scale.

Stay Elfie...