ESC has an exciting opportunity for a Product Marketing Manager role supporting our premier client’s Music team, supporting their Owned and Operated (O&O) team. This role lives at the intersection of O&O and Content Marketing (CM) teams, serving as the centralized Single Point of Contact (SPOC) to standardize, optimize, accelerate, and scale Content Marketing (CM) campaigns across O&O channels. You will drive integrated experimentation strategy and operations for core content and go-to-market (GTM) campaigns, while establishing the gold standard for how we support these initiatives in O&O.
As a Product Marketing Manager within the O&O team, you will connect Owned & Operated, Content Marketing, measurement/ reporting and other partner teams. Your core responsibilities include: 1) designing experimentation frameworks supporting retention outcomes; 2) driving cross-functional execution from strategy to launch; and 3) building AI-powered automation that accelerates experimentation and reduces operational overhead. You will leverage experimentation to set O&O channel strategy (customer journey, positioning, channel mix, targeting), define program roadmaps, and develop scalable toolkits and playbooks across In-App Messaging, Push, Email, Merchandising, Browse Home, and ASO. The role is fully remote and starts as a 12-month contract opportunity.
Key Job Responsibilities Experiment & Scale
- Design experimentation frameworks that surface high-impact testing opportunities
- Set experimentation governance that balances speed, rigor, and business impact
- Build dashboards that show real-time campaign performance and experiment results
- Define measurement standards that tie O&O channel activity to direct retention outcomes
- Measure impact of strategic initiatives with clear performance metrics
Cross-Functional Partnership & Ownership
- Collaborate with Content Marketing (CM) to set prioritization aligned to leadership and artist partnership goals
- Develop and maintain a strategic partnership framework to align goals and streamline operations
- Coordinate across Measurement, Product, and Creative teams to accelerate operations and delivery of campaigns
- Serve as primary liaison between Content Marketing (CM) stakeholders and channel leads
- Drive adoption of new tools and methodologies across O&O and Content Marketing (CM) teams
AI, Automation & Operational Excellence
- Automate proven campaigns using AI/Automation workflows to free capacity for experimentation
- Scale AI-driven personalization, recommendations, and event-triggered messaging across O&O channels
- Partner with data science teams on attribution, audience segmentation, and unified measurement framework to quantify O&O's retention impact
- Standardize operations through AI-assisted toolkits, streamlined intake, and repeatable workflows that reduce setup time
Required Experience
- 4+ years of experience in marketing strategy with focus on experimentation and test-and-learn programs
- Proven track record designing A/B and incrementality testing that connects channel activity to business outcomes
- Experience building or managing automation (e.g., triggered campaigns, dynamic creative, personalized journeys)
- Background in marketing operations (e.g., process design, intake management, and cross functional coordination)
- Strong measurement foundation with ability to define KPIs and translate results into strategic recommendations
- Excellent communication skills with ability to simplify complex concepts for senior stakeholders
Preferred Qualifications
- Experience developing channel strategy across owned marketing channels (email, push, in-app, merchandising)
- Background in subscription, retention, or lifecycle marketing
- Experience with experimentation platforms or internal A/B testing tools
- Familiarity with marketing automation systems and workflow design
- Background in marketing operations or campaign operations at scale
- Experience in music, entertainment, or media industries