Product Designer

The Team

At Edovo, our mission is to help everyone connected to incarceration build better lives. We’ve created a secure digital platform to expand education behind bars, reduce recidivism and to support the vocational, rehabilitation and communication needs of the 2.2 million people in jails and prisons. Users have access to thousands of hours of self-guided learning materials. Upon release, our learners have the option to continue their progress on the outside. Edovo offers courses in subjects ranging from basic literacy and GED to career exploration and cognitive behavioral therapy. We’re also building tools to keep people in touch with jobs, social services, friends, and family. Our team is committed to supporting opportunities for justice-involved people.

Don’t take it just from us. Awards, publications, grants, and partnerships all around the country are recognizing the momentum and impact of Edovo. A select few: Global EdTech Startup Champion in London out of 1,000+ competitors; GIIRS Platinum Rating for social impact; MacArthur Foundation Grant Award Winner; Forbes article feature; Chicago Community Trust grant award winner; Impact Engine portfolio member; SXSW Civic Tech Innovation Pitch Competition runner-up; Chicago Innovation "Up and Comer" Award winner; and so much more.

Check out a brief picture of our program from the perspective of the people who use it. Visit Edovo on Vimeo for more.

The Role

As a Product Designer at Edovo, you will collaborate closely with Product Managers and Engineers to create intuitive, engaging, and humanizing product experiences for incarcerated individuals and those connected to incarceration.

General Job Responsibilities

• Collaborate with Product Managers and other stakeholders to shape a cohesive design vision across multiple applications
• Use a variety of user research methods and metrics to inform your decisions and approach
• Lead discovery and ideation activities such as design workshops, usability/accessibility audits of existing features, and competitive reviews
• Rapidly prototype and test design ideas to identify design solutions that balance user needs, business objectives, and system constraints
• Work closely with engineers as they implement designs, sharing research findings, and collaboratively work to bring a cohesive design vision to Edovo’s applications
• Be a voice and domain expert for best practices around user experience (information hierarchy, accessibility, interactions, and visual design)
• Identify and troubleshoot UX problems

Qualifications

Must-Haves

• A portfolio that demonstrates effective design, collaboration, and problem solving
• Fluency with design tools needed to build software products
• Experience with user research and testing
• Creative, curious, and collaborative
• Hands on problem solver that relies on data to make decisions
• 3+ years of UI / UX design and research experience
• Comfort with ambiguity; ability to work independently
• Excitement to scale design best practices

Nice-to-Haves

• Previous experience with at risk populations or carceral spaces
• Experience designing in the educational space
• Flexibility to design without frequent direct customer access
• Experience working with UI frameworks
• Experience working with B2B2C products
• Curiosity about AI-assisted tooling

Other Details

Location: Remote

Salary: Commensurate with experience

Department: Role reports to the VP of Product

Travel Requirements: Up to 15%. The amount of travel required for this position will vary over time and includes customer visits, industry conferences, and bi-annual company retreats in the Spring and Fall.

Physical Demands: No excessive physical demands required.

Edovo is an impact driven non-profit organization. We offer our employees a collaborative culture in a remote working environment, unlimited PTO, and paid benefits for team members and their families. We hire tenacious, innovative and passionate people and give them opportunities to grow and succeed.

Teams with bold missions need diverse ideas to generate the most impact. For that reason, Edovo is committed to building diverse and inclusive work spaces. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. And yes, we believe in second chances.