ServiceNow SecOps Product Manager

This is a contract position. It is a 100% remote position.

ServiceNow SecOps Product Manager is responsible for ensuring the development, maintenance and successful utilization of the ServiceNow SecOps products leveraged by our IT Risk teams. Key duties include defining and managing the product roadmap, backlog, and serving as the voice of the customer to drive continued improvement of our SecOps tools. Will partner with client's development and platform teams to request, develop and validate product improvements and upgrades.

What will you do in this role?

• Define and manage ETS Risk SecOps Product Roadmap and Backlog
• Responsible for driving successful delivery of roadmap features and improvements
• Responsible for creating strong working relationships with customer teams within ETS Risk, SecOps product users, and development and platform teams to execute product strategies
• Engage customers to refine product strategies and priorities, and develop requirements that support process and product improvements
• Submit enhancement and incident requests to platform development teams to guide solutions to business problems
• Coordinate development efforts, and provide quality assurance, user acceptance testing and validation on behalf of customer teams
• Communicate status and product roadmap timelines with ETS Risk Customer teams and leadership to ensure awareness of ongoing efforts

What skills should you have for this position?

• Demonstrated experience as a Product Manager, preferably in the risk management or financial services industry
• Demonstrated experience working with ServiceNow, Vulnerability Response and the SecOps suite of products
• Strong understanding of the ServiceNow platform, its capabilities, and architecture.
• Bachelor’s degree in Information Technology, Computer Science, or related field, or the equivalent combination of education, training and experience