Role: Software Quality Analyst – Salesforce CRM
Latam Remote
Experience: 5 to 8 years
Contract
Position Summary
As a Software Quality Analyst at Ascensus, you will be working in a high-energy team, supporting the quality delivery of our Salesforce CRM. Passion for all aspects of software development is critical. We are building teams that are empowered to solve the business needs by having a rapid development and deployment pipeline with a focus on automation and releasing software.
In this role you will create scenarios, execute tests, and log defects based on user stories as the team customizes CRM forms, fields, views, reports and dashboards, develops validations and workflows, and integrates with other enterprise systems.
As a Scrum team member, you will be assisting the team with delivering solutions that adhere to the software architecture strategy, coding standards, and established organizational policies and procedures.
Job Functions, Essential Duties and Responsibilities
- Experienced in manual testing techniques, methodologies, testing tools and best practices.
- A team player that actively participates and contributes in all Agile ceremonies.
- Collaborates with Software Development Engineer in Test and Software Engineers on developing an effective Testing Strategy.
- Good understanding on how to create and execute on functional, cross browser, exploratory, security, regression, edge-case and integration testing as required.
- Desire to learn and work in an Agile engineering environment.
- Supports Implementations to Production.
- Utilizes TFS or Jira to create scenarios, execute tests and log defects based on user stories and acceptance criteria.
- Reviews and provides feedback on testability of user stories and acceptance criteria.
- Basic understanding of how to setup test Data for software test execution.
Supervision
Experience, Skills, Knowledge Requirements
- Salesforce CRM experience is required, with Service Cloud experience strongly preferred
- Significant experience in test automation scripting and debugging – experience using Leapwork preferred
- Bachelor’s Degree in Computer Science, Mathematics or Business-related field.
- Business experience in the financial or retirement industry.
- Knowledge of software development lifecycle.
- Excellent written and verbal communication skills with clear, concise technical writing style.
- Possess strong organizational skills and has the ability to maintain expected productivity levels.
- Excellent listening, presentation and interpersonal skills.
- Problem-solving, analytical skills, and attention to detail.
- Ability to prioritize and be responsible for the creation and execution of test scripts each sprint.
- Desire to learn automation scripting and debugging
Nice to Have Skills
- Exposure to test automation scripting and debugging – especially using Leapwork
- Familiar with Agile philosophy and frameworks
- Understanding of relational databases and SQL query
- Certified Associate in Software Testing (CAST)