Are you tired of not being challenged, not having a voice, or having to work with outdated technologies? Do you want to be a direct contributor in a company that is an innovation leader and has the awards to prove it?

DriveCentric is the premier customer relationship management (CRM) and marketing technology company that connects automotive dealerships to customers in innovative, award-winning ways.

We're seeking an exceptional senior software engineer to join our DevEx team, where you'll focus on developing and maintaining self-service tools, libraries, feedback mechanisms, metrics tracking, and other capabilities to enable and support our SDLC, driving productivity, engagement, and satisfaction across our technology organization.

Responsibilities:

Build and maintain internal developer tools and platforms using .NET and Blazor.
Own engineering metrics for SDLC productivity, engagement, and satisfaction using research-backed drivers including surveys, interviews, and other feedback mechanisms to identify friction points.
Provide programs to train and support new and existing team members on the SDLC.
Train and support platform SMEs who serve as sponsors within their own teams and within the Engineering division.
Manage an ideation process with a voting system to prioritize needs and innovative solutions.
Own the development and maintenance of build pipelines and configuration management.
Act as a code owner and collaborator for shared libraries, templates, patterns, etc., with a balance on decentralization and autonomy while supporting community-driven standards.
Develop, document, train on, and support self-service capabilities to reduce dependencies within the SDLC.

Requirements:

5+ years of full-stack software engineering experience.
2+ years with a focus on developer tools, libraries, or frameworks.
Demonstrate senior-level expertise in C# .NET, APIs, Microsoft SQL Server, AWS, and GitHub.
Working knowledge of OOP and design patterns.
Demonstrate high ownership while embodying our engineering core values - Relentless Improvement, Customer Obsession, Selfless Collaboration, Dependable Teammate, and Indomitable Spirit.
Strong understanding of modern SDLC processes, with an emphasis on delivering business value.
Proven track record of developing and maintaining build pipelines (e.g., Github Actions) and configuration management.
Experience with implementing and analyzing engineering metrics related to productivity, engagement, and satisfaction through surveys, interviews, and other feedback mechanisms.
Customer service mindset with patience, empathy, and genuine concern while working through complex technical issues with high ownership to go above and beyond for customers.
Experience with creating and maintaining reusable code libraries, templates, and patterns.
Excellent written and verbal communication skills to work effectively with the Technology org and leadership.
Experience with facilitating training and onboarding programs for new employees to the Engineering division.

Benefits:

Competitive salary + bonus + annual merit increases
Health, vision, and dental insurance (eligible on day 1)
401K with matching up to 4% (eligible after 90 days)
9 company holidays + 15 FTO days in first year
Professional growth opportunities
Pluralsight subscription

Equal Opportunity Statement:

DriveCentric is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. All qualified applicants are encouraged to apply.