Documo is on a mission to help businesses digitize their document workflow. We're a fast-growing B2B SaaS company that places a high value on culture and delighting our customers. We build document software solutions that help businesses streamline document processes, which makes working with documents easy, more secure, and friendly towards our planet. We believe the way to do this is to build amazing products, coupled with our passion for customer success, our meticulous attention to design and user experience. In order to do those things, we must add and invest in amazing talent!

Job title Content Marketing Manager

Team Marketing

Reports to SVP, Marketing

Role Purpose

We're looking for a strategic and hands-on Content Marketing Manager to lead our content strategy and execution across every stage of the customer journey—from awareness to advocacy.

You'll be the driving force behind the creation of high-impact, multi-channel content that educates, engages, and converts. From SEO blog posts and LinkedIn thought leadership to sales enablement collateral and customer stories, you'll craft content that fuels demand generation, improves sales conversations, and strengthens our brand position.

This role reports to the SVP, Marketing and will collaborate cross-functionally with product, sales, customer success, and leadership to ensure every piece of content is on-brand, aligned with business goals, and tailored to the needs of our target audiences.

Success in This Role Looks Like

A steady cadence of high-quality, multi-channel content that increases website traffic, boosts engagement, and supports pipeline growth.
An evolving content library that enables sales and nurtures leads across all stages of the buyer journey.
Strong collaboration with cross-functional teams and a proactive, solution-oriented approach to marketing challenges.

Key Responsibilities

Deliverables/Outcomes

Content Strategy & Execution

Own and evolve our content strategy across the funnel—TOFU, MOFU, and BOFU.
Manage the editorial calendar and oversee content creation across blog, website, landing pages, email, social, and thought leadership.
Ensure consistency in tone, style, and messaging across all customer-facing channels.

SEO & Web Content

Conduct keyword research and develop SEO-driven content to grow organic traffic.
Write and publish optimized landing pages and blog content using CMS platforms like WordPress.
Monitor keyword rankings and site performance to inform content priorities.

Social & Multimedia

Develop and manage social media content, with a focus on LinkedIn.
Write posts, design basic graphics (e.g., Canva), and edit short videos to increase reach and engagement.
Repurpose long-form content into short form, engaging social media formats.

Sales Enablement

Partner with sales to develop compelling one-pagers, pitch decks, solution briefs, and customer email templates.
Support field marketing initiatives with event materials and targeted content.

Customer-Focused Content

Interview customers and collaborate with Customer Success to develop case studies and testimonials.
Translate product updates into clear, engaging communications for customers and prospects.
Assist in creating onboarding materials, help guides, and in-product messaging.

Analytics & Optimization

Track content performance across SEO, social, and campaigns using tools like Google Analytics, HubSpot, or equivalent.
Make data-driven decisions to improve engagement, conversion, and lead quality.
Identify content gaps and opportunities to align with business goals.

What You Bring

3-5 years of experience in B2B content marketing, ideally in SaaS or technology
A portfolio that demonstrates storytelling skill across multiple formats (written, visual, video)
Deep understanding of SEO and experience using tools like SEMrush, Ahrefs
Hands-on experience with WordPress, CMS platforms, and basic HTML (a plus)
Comfort using design tools like Canva and video tools like Descript or Loom
Excellent writing and editing skills with obsessive attention to detail
Ability to collaborate cross-functionally and distill complex information into customer-friendly messaging
Strong project management and prioritization skills
Self-starter who thrives in a fast-paced, high-growth environment

Bonus Points For

Familiarity with demand generation and ABM strategies
Experience managing freelancers or outside agencies
Exposure to healthcare, cybersecurity, or MSP/MSSP industries
Proficiency in HubSpot, Google Analytics, or project management tools like Asana or ClickUp

Why Documo?

Competitive benefits (medical, dental, vision, 401k with an impressive match) for US based employees
Annual performance reviews with merit increases
Annual Company Trips
Equity in the company
The ability to work from wherever makes you happy with people who love what they do
Work for a small but fast-growing technology company with a supportive, inclusive, and fun culture!

At Documo, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We do not discriminate on the basis of ancestry, race, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, or any other characteristic protected by law. Documo is an equal opportunity employer.