Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally.

About The Opportunity

We are entering an exciting phase of expansion within the ITSM group, where this position will play a vital role in shaping our new IT strategy for the future.

As a ServiceNow Sr, Developer, you will be instrumental in designing, developing, and implementing ServiceNow solutions that meet our organization's IT service management requirements. We seek a dynamic UI/UX designer who will lead the user experience (UX) and user interface (UI) design efforts across in ServiceNow. Your focus will be on optimizing every aspect of the online user experience for enhanced usability, functionality, and outstanding visual design.

The ideal candidate will demonstrate a dedication to delivering innovative solutions to UI/UX design challenges, staying abreast of the latest best practices and emerging trends in user experience design and UI technology.

What You'll Get To Do

User Experience Design Investigation: Explore and analyze user experience design requirements in ServiceNow
UI/UX Design Strategy Development: Conceptualize and develop a comprehensive strategy for UI/UX design aligning with our brand.
Production of High-Quality UX Design Solutions: Create wireframes, visual designs, flow diagrams, storyboards, site maps, and prototypes to deliver exceptional UX design solutions.
Design of UI Elements and Tools: Develop UI elements like navigation menus, search boxes, tabs, and widgets to enhance user interaction.
Testing and Optimization of UI Elements: Test and optimize UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links to improve user engagement.
ServiceNow Development: Design, develop, test, and deploy ServiceNow applications, modules, and integrations using industry best practices and coding standards.
Requirements Gathering: Work closely with stakeholders to gather and analyze business requirements, translating them into technical specifications and solutions.
Customization and Configuration: Customize the ServiceNow platform to meet specific business needs, ensuring seamless integration with existing systems and workflows.

Skills And Experience We Value

Bachelor's degree in Computer Science, Information Technology, or a related field.
Approximately 5 to 7 years of experience in a development role. Able to exhibit a progression of increasingly complex job responsibilities during the period
Experience in front-end development (JavaScript, AngularJS, ReactJS, CSS, HTML) is ideal
Experience in ServiceNow application development, including scripting, business rules, UI policies, and workflows.
Knowledge of ITSM modules such as Incident Management, Change Management, and Service Catalog.
Understanding of ITIL principles and their application within the ServiceNow platform.
Ability to work independently and collaboratively in a team-oriented, fast-paced environment.
Excellent problem-solving skills with a focus on delivering practical and effective solutions.
Possess a keen artistic eye for design, ensuring visually appealing and engaging digital experiences.
Demonstrate adeptness in creative thinking to innovate and problem-solve effectively.
ServiceNow certifications, such as Certified System Administrator, are highly desirable.
Strong verbal and written communication skills to effectively interact with technical and non-technical stakeholders.
The role is offering flexibility in work location. However, occasional in-office reporting may be required as needed.
If you have the passion for driving efficiency and improving IT service delivery, we'd love to hear from you

What’s In It For You

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process