Program Manager, Commercial Launch Readiness

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.

Effective November 1, 2025 this position is not open to residents of Quebec; applicants must reside in a province or territory of Canada other than Quebec to be considered. Any roles available in Quebec will be posted separately.

About The Opportunity

The Program Manager for Commercial Launch Readiness is a vital role responsible for spearheading the strategy and execution of global commercial launch activities for a portfolio of offerings. This dynamic position requires a blend of program management discipline and business analysis expertise to ensure that new offerings are successfully introduced to the market with maximum impact.

In addition to driving launch readiness, the role incorporates business analysis responsibilities, ensuring requirements are well-defined, processes and systems are optimized, and execution aligns with overall business objectives. The ideal candidate will bring a strong understanding of global launch execution, operational excellence, and the ability to analyze and improve processes to support business priorities.

What You'll Get To Do

Program Management & Launch Execution

• Develop, oversee, and implement comprehensive global commercial launch strategies, ensuring alignment with overall business goals and market needs.
• Lead cross-functional teams—including Product Management, Services, Marketing, Sales, Finance, and Supply Chain—to ensure cohesive and coordinated launch activities.
• Drive the execution of go-to-market plans, including positioning, messaging, and channel strategies tailored to regional and global markets.
• Establish and maintain robust launch readiness processes, including risk management, timeline tracking, and stakeholder communication.
• Monitor and analyze market trends to adapt and refine launch strategies.
• Facilitate effective communication and collaboration among global and regional teams, ensuring best practices are applied consistently.
• Define KPIs to measure launch success and conduct post-launch reviews to capture learnings and drive continuous improvement.

Business Analysis & Process Support

• Partner with stakeholders to gather, document, and translate business requirements into actionable launch readiness plans.
• Analyze and document current-state processes, identifying gaps and areas for improvement.
• Recommend enhancements to workflows, systems, and tools that improve efficiency, scalability, and effectiveness of launch execution.
• Develop and maintain standardized templates, playbooks, and documentation to ensure consistency in global launch practices.
• Support data-driven decision-making by providing insights from requirements analysis, process evaluations, and performance tracking.

Reporting & Insights

• Provide program reporting, including progress updates and risk analyses.
• Use advanced reporting tools to create clear, data-driven insights for program sponsors, leadership, and stakeholders.
• Contribute recommendations based on performance metrics to optimize both program execution and supporting business processes.

Skills And Experience We Value

• Bachelor’s degree in Business, Marketing, Operations, or related field; advanced degree a plus.
• Minimum of 10 years of experience, with at least 5 years in global commercial launch, program management, or business analysis roles.
• Proven track record of managing large-scale, cross-functional launch programs with global scope.
• Strong business analysis skills, including requirements gathering, workflow documentation, and process optimization.
• Familiarity with process improvement methodologies (Lean, Six Sigma, or equivalent a plus).
• Excellent influencing and communication skills, able to engage stakeholders across levels and cultures.
• Strong analytical and problem-solving capabilities with experience using data to inform decisions.
• Skilled at building executive-ready reporting and dashboards.
• Adaptable and comfortable working in fast-paced, global environments with multiple priorities.

What’s In It For You

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

About The Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world. Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking. Employees need to be able to communicate with these departments in English to appropriately administer their business relationship. Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Fraudulent Recruiting

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Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process