For companies
  • Hire developers
  • Hire designers
  • Hire marketers
  • Hire product managers
  • Hire project managers
  • Hire assistants
  • How Arc works
  • How much can you save?
  • Case studies
  • Pricing
    • Remote dev salary explorer
    • Freelance developer rate explorer
    • Job description templates
    • Interview questions
    • Remote work FAQs
    • Team bonding playbooks
    • Employer blog
For talent
  • Overview
  • Remote jobs
  • Remote companies
    • Resume builder and guide
    • Talent career blog
Cresta
Cresta

Software Engineer, Knowledge Assist (Romania)

Location

Remote restrictions apply
See all remote locations

Salary Estimate

N/AIconOpenNewWindows

Seniority

N/A

Tech stacks

Software Development
Project management
Back-End
+21

Visa

U.S. visa required

Permanent role
23 days ago
Apply now

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is the German Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, Tim Shi, an early member of Open AI.

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the contact center workforce with AI. The future of work is here, and it's at Cresta.

About The Role

The Knowledge Assist (KA) team at Cresta builds AI solutions that help contact center agents access the right knowledge at the right time. Our projects include real-time generative assistance (GenKA), knowledge search (KS), retrieval-augmented generation (RAG) capabilities, and knowledge connectors to integrate with customer systems.

We are looking for a software engineer who enjoys working across the stack and thrives in a dynamic, fast-paced environment. While this role leans toward backend development, a full stack skill set is highly valued.

Responsibilities

  • Build scalable, reliable backend services that power real-time AI assistance and search.
  • Design APIs and data flows to support integrations with knowledge bases and customer systems.
  • Work across the stack when needed, including backend, frontend, and infrastructure layers.
  • Collaborate closely with product managers, machine learning engineers, and fellow software engineers.
  • Take ownership of projects end-to-end, from design through implementation and operation in production.
  • Contribute to technical discussions, architecture reviews, and continuous improvement efforts.

Qualifications We Value

  • Bachelor’s degree in Computer Science or a related field, or equivalent practical experience.
  • 3+ years of experience in software engineering roles.
  • Strong backend development skills, preferably with Python, Go, Node.js, or similar languages.
  • Proficiency in designing clear, maintainable APIs (e.g., REST, gRPC).
  • Familiarity with frontend development (e.g., React or similar frameworks) is a plus.
  • Experience working with databases (PostgreSQL, ClickHouse, Elasticsearch, or equivalents).
  • Solid understanding of system design, distributed systems, and cloud platforms (AWS, GCP, or Azure).
  • Clear communication skills and a collaborative working style.

Conclusion

Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, as well as applicable local pay requirements. We are actively hiring for this role in Romania, the US, and Canada. Your recruiter can provide further details.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

About Cresta

👥11-50
📍San Francisco, California
🔗Website
Visit company profileIconOpenNewWindows

Unlock all Arc benefits!

  • Browse remote jobs in one place
  • Land interviews more quickly
  • Get hands-on recruiter support
PRODUCTS
Arc

The remote career platform for talent

Codementor

Find a mentor to help you in real time

LINKS
About usPricingArc Careers - Hiring Now!Remote Junior JobsRemote jobsCareer Success StoriesTalent Career BlogArc Newsletter
JOBS BY EXPERTISE
Remote Front End Developer JobsRemote Back End Developer JobsRemote Full Stack Developer JobsRemote Mobile Developer JobsRemote Data Scientist JobsRemote Game Developer JobsRemote Data Engineer JobsRemote Programming JobsRemote Design JobsRemote Marketing JobsRemote Product Manager JobsRemote Project Manager JobsRemote Administrative Support Jobs
JOBS BY TECH STACKS
Remote AWS Developer JobsRemote Java Developer JobsRemote Javascript Developer JobsRemote Python Developer JobsRemote React Developer JobsRemote Shopify Developer JobsRemote SQL Developer JobsRemote Unity Developer JobsRemote Wordpress Developer JobsRemote Web Development JobsRemote Motion Graphic JobsRemote SEO JobsRemote AI Jobs
© Copyright 2025 Arc
Cookie PolicyPrivacy PolicyTerms of Service