Product Manager

Job Description

• Conduct market research to identify customer needs, industry trends, and opportunities for new products or enhancements to existing products.
• Stay informed on developments in data analytics, credit reporting, and financial technologies relevant to Cambodia’s financial sector.
• Collaborate with senior management and relevant teams to define product vision, strategy, and roadmaps aligned with CBC’s strategic priorities.
• Own and manage the end-to-end product lifecycle for assigned data and digital products, from problem definition and design through development, launch, and ongoing enhancement.
• Translate business, customer, and regulatory requirements into clear product specifications, user stories, and success criteria.
• Ensure product documentation, including formal submissions to the regulator, is accurately prepared in professional Khmer and English.
• Work closely with Technology, Data, Operations, Risk, and Compliance teams to ensure timely and high-quality delivery of product releases.
• Partner with Marketing and Business Development teams to support go-to-market planning, product positioning, and internal readiness.
• Lead cross-functional alignment with Technology, Data, Operations, Risk, Compliance, Business Development, and Marketing teams throughout the product lifecycle.
• Act as a key product interface for regulatory-facing product discussions.
• Define and track key performance indicators to measure product adoption, usage, and business impact.
• Engage with internal and external stakeholders to gather structured feedback, identify pain points, and validate product-market fit.
• Use data, customer insights, and market feedback to drive continuous product improvement and prioritization decisions.

Qualifications

• Bachelor’s degree or higher in Economics, Business Analytics, Business, Computer Science, or a related field.
• Minimum 5 years of progressive experience with demonstrated ownership of data products, digital products, or closely related initiatives.
• Prior experience in Cambodia’s financial services sector, fintech, or data-driven products is strongly preferred.
• Experience preparing product documentation for regulatory review or working with financial regulators in Cambodia is a strong advantage.
• Strong understanding of data-driven and digital product development.
• Ability to balance customer needs, business objectives, and regulatory requirements.
• Experience working with cross-functional teams using structured product development approaches.
• Excellent stakeholder management and communication skills.
• High level of ownership, attention to detail, and accountability.
• Strong integrity, reliability, and commitment to confidentiality.
• Self-motivated, adaptable, and committed to continuous learning and improvement.
• Strong written and spoken proficiency in both English and Khmer.