Our franchise client in the home services space is seeking the hire a freelance, UX/UI Design Lead to join their team as they work through a redesign of their official company website and other digital initiatives.

Their goal is to create a more user-friendly, efficient, and engaging digital experience for their customers. This candidate will provide valuable insights and recommendations to guide the design phase working with their Brand, Marketing, and IT(Development) teams.

This is fully remote opportunity, 35-40 hours per week through the end of this year. This is potential for this to continue through 2026. Candidate should have their own computer and software programs to use.

The UX/UI Designer Will Be

taking recommendations based on their UX research phase, reviewing and identifying any potential gaps or challenges evident in this phase
Collaborative Design and Development by working jointing with team members to review and refine design concepts and insights are translated into compelling designs
creating wireframes, journey maps and website pages based on research findings and brand guidelines
will follow corporate guidelines and project timeline, using Smartsheet to track progress of tasks and projects
will review the updated .com build for at least 2 rounds of design specific review

The UX/UI Design Lead Will Have

10+ years of website design experience with direct experience developing new wireframes and mobile/desktop assets
demonstrated ability to present information in a clear and accessible way for both technical and non-technical audiences through multiple channels.
deep understanding of user-centered design principles and their application in website design
experience working for or in a Franchise/Franchise model would be highly desirable!
experience working B2B/B2C, with a portfolio showing case studies and examples
a keen eye for detail and the ability to produce high-quality deliverables
excellent communication and presentation skills
knowledge of trending website designs and modern user experience requirements

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data.

Benefits

"401(k) with employer match "Health insurance, including dental insurance "Short and long-term disability coverage "Employee assistance program "Flexible schedule "Health Savings Account "Life insurance "Paid time off "Paid parental leave "Vision insurance

Email Your Resume In Word To

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:

tiffany.novak@jobalert.creativecircle.com

Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : TN7-1850939 -- in the email subject line for your application to be considered.***

Tiffany Novak - Lead Recruiter

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.

This job was first posted by Creative Circle on 04/29/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.

Creative Circle is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.