We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Senior UX Product Designer, iOS.

As the Senior UX Designer for iPad apps in our stores, you will pioneer the digital experience for our retail associates. You will be responsible for designing and evolving the app and HTML-based workflows that will empower our teams to deliver exceptional customer service. Your work will directly shape the future of retail in our Crate&Barrel and CB2 stores by creating intuitive, powerful, and elegant end-to-end experiences on iPad. Collaborating with a full agile team, you will leverage our existing design system and drive the design process from initial research and concepting through to high-fidelity prototypes and final implementation.

This position is fully remote, but you should have the ability to travel to a Crate and Barrel store.

A day in the life as a Senior UX Product Designer, iOS…

End to end platform design for CBH iOS apps including user research, wireframing and user flows, high fidelity interfaces and interactive prototypes
Collaborate with product management, technology team, and members of the design and research teams to ensure new user experiences are produced at standards that uphold/elevate the company’s brand identity
Review new app development to ensure it meets design specifications
Leverage and help define user-centered design processes, working both independently and collaboratively
Advocate for the retail associates as a member of an agile product team.
Analyze user interface problems and user feedback and create on-brand design solutions that bridge user and business goals
Apply and contribute to the digital design system to work quickly, using existing design patterns to ensure new user experiences are produced at standards that elevate the company’s brand image
Partner effectively with third-party providers for qualitative or quantitative research as needed
Possess a solid understanding of the retail team goals
Continuously work to elevate and improve all experiences to maintain a best-in-class iPadOS app

What you’ll bring to the table…

User Research, Interaction Design, Information Architecture, UX Writing, Visual Design, Service Design, Interactions, Prototyping, Quantitative Research and Analysis, Animation
Strong grasp of pattern libraries and design systems
Strong communication skills - including ability to present research findings and design solutions with clear rationale behind decision making, clear and concise written communication, strong organizational and interpersonal skills
Ability to work in a highly collaborative cross-functional team environment that partners design with business stakeholders, technology and other designers.
Experience in defining business or functional requirements for digital initiatives
Familiarity with retail industry and eCommerce a plus; familiarity with qualitative and quantitative user research methods
Strong problem-solving skills and detail-orientation

We’d love to hear from you if you have…

5+ years previous experience as a Digital Product Designer, UX Designer, Visual Designer, Interaction Designer or User Researcher.
Bachelor's degree preferred in Design, HCI or equivalent
Figma; Remote Usability Testing/Web Conferencing software services, Adobe (Photoshop, Illustrator, etc...); Apple computer operating system required
Familiarity with HTML/CSS, and other prototyping tools

Minimum Starting Rate: $83,000.00 HourlyUp to: $110,000.00 HourlyPay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.

Crate: Corporate Office