We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Senior Designer, Digital Product Design.

Responsible for digital product design (user experience research, interaction design, prototypes, etc…) for website and app experiences within an agile development team. Create all required deliverables to enable agile and innovative development. Ensure design solutions are customer-focused, intuitive and meet all brand standards. Mentor Product Designers.

Location: This position can be remote or hybrid.

Primary Responsibilities:

Design for an agile product team including user research, wireframing and user flows, high fidelity interfaces and prototypes to test your ideas.
Collaborate with product management, technology team, and members of the design and research teams to ensure new user experiences are produced at standards that uphold/elevate the company’s brand identity.
Leverage and help define user centered design processes, working both independently and collaboratively.
Advocate for the customer as a member of an agile product team.
Analyze user interface problems and user feedback and create on-brand design solutions that bridge user and business goals.
Apply and contribute to digital design system to work quickly, using existing design patterns to ensure new user experiences are produced at standards that elevate the company’s brand image.
Partner effectively with third-party providers for qualitative or quantitative research as needed.
Possess a solid understanding of the eCommerce team vision and the purpose of user centered design in an agile work environment.

Knowledge, Skills, and Abilities:

Master in 1, strong in 2, capable in 2 others: User Research, Interaction Design, Information Architecture, UX Writing, Visual Design, Service Design, Prototyping, Quantitative Research and Analysis, Animation
Strong communication skills - including ability to present research findings and design solutions with clear rationale behind decision making, clear and concise written communication, strong organizational and interpersonal skills
Ability to work in a highly collaborative cross-functional team environment that partners design with business stakeholders, technology and other designers.
Experience in defining business or functional requirements for digital initiatives
Familiarity with retail industry and eCommerce a plus; familiarity with qualitative and quantitative user research methods
Strong problem-solving skills and detail-orientation

Experience Required:

5+ years previous experience as a UX Designer, Visual Designer, Information Architect, Interaction Designer or User Researcher.
Bachelor's degree preferred in Design, HCI or equivalent
Sketch; Wireframe software (Axure or similar); Remote Usability Testing/Web Conferencing software services, Adobe (Photoshop, Illustrator, etc...); Apple computer operating system required. Familiarity with HTML/CSS, InVision, Framer and other prototyping tools.

Minimum Starting Rate: $83,000.00 Annually
Up to: $110,000.00 Annually
Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.

Crate: Corporate Office