We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as an API Developer.

As a developer on our Contact Center API Solutions team, you will deliver RESTful API solutions for our rapidly evolving Contact Center integrations. You will develop solutions built for sustainability and performance, and will improve the architecture to handle our growing number of API-based Contact Center integrations. You will collaborate closely with product managers, testers, and other developers to design, test, code, deliver, and support software within an Agile Scrum environment via an architecture built on a cloud infrastructure. Our Contact Center APIs support the Contact Center that provides customer service and support for Crate and Barrel and CB2 customers. This position requires experience in RESTful APIs and other emerging API strategies in a highly collaborative, exciting, and fast-paced atmosphere that requires great communication skills.

This position is fully remote.

A day in the life as an API Developer...

Develop a new set of Order Management (OM) Action APIs to provide a single authoritative headless, API-based capability to receive, validate, accept, and process these actions - used consistently by any number of sources of those actions
Design, develop, and maintain scalable RESTful APIs for middleware and partner applications using C#, Node.js, bash/shell script, JSON/XML data formats
Design, develop, and maintain API cache load programs and strategies
Prepare and plan test environments, execute system tests, and assist with execution of user acceptance tests
Ability to understand the complete API architecture landscape including on-premise and cloud infrastructure, and plan to automate processes
Perform capacity and performance testing of APIs
Create and/or modify documentation for programs, process flow, test scripts, or other software application needs, with the supervision and technical direction of the API development team lead
Develop detailed designs, technical design and unit test plan; functional program design; and technical program design, as needed
Promote loose coupling as a key principle of evolutionary architecture, where components are designed to be independent and communicate through well-defined interfaces
Ensure Order Management/Orchestration Actions are properly and securely recorded and processed regardless of the source of those actions
Integrate with systems like PredictSpring Modern POS and Thankful Chatbot, which capture and communicate OM actions

What You’ll Bring To The Table…

Object-Oriented Programming experience (C#, .NET)
Experience and understanding of various databases (SQL, NoSQL)
Prior experience with container orchestrator tools like Kubernetes, GDP GKS, AWS EKS is preferred
Experience in in-memory storages like Redis, Memcached
Experience in Cloud based PaaS and IaaS offerings such as AWS, GCP, and Azure. AWS experience is preferred
Experience with using API Gateway and its features
Experience in modern API technologies and API authentication, throttling, and rate limiting
Experience in scripting using bash/Shell/Python
Experience in version control tools such as Git, Bitbucket
Experience in Continuous Integration/Delivery technologies and toolset (Jenkins, Bamboo, Concourse, Travis)

We’d love to hear from you if you have…

3+ years of experience in Software and systems development role
Minimum 1 year of experience in RESTful API development and management
Bachelor’s degree in Computer Science or comparable work experience
Strong written and verbal communication skills

Minimum Starting Rate: $92,000.00 Annually

Up to: $115,000.00 Annually

Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.

Crate: Corporate Office