Our goal is to ensure that CLEAR members and constituents receive high value, experience strong customer service, and feel a deep mission connection to our organization.

The Marketing Associate is responsible for marketing CLEAR and CAMS clients and communicating across multiple platforms. We are seeking a member-focused team member who is motivated to excel at marketing and is skilled at website maintenance and social media networking.

The Marketing Associate supports the mission of CLEAR in the areas of marketing design by utilizing CLEAR’s style guide for branding consistency.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

GENERAL RESPONSIBILITIES:

1. Coordinate the general promotion of CLEAR programs and events on our website, social media networks, and, upon occasion, print.

2. Design, write, and coordinate publication of e-newsletters, targeted e-mail campaigns, blog posts, and other reports, with consistent messaging for CLEAR and CAMS clients.

a. Under the supervision of Deputy Director maintain email marketing calendars – CLEAR & Non-CLEAR Learning, determining best dates for sending various messages

b. Under the direction of the Deputy Director, manage distribution of email marketing and e-newsletters.

c. Assist the Deputy Director, Program Facilitator and Membership Representative, and Executive Assistant with MailChimp data records management.

3. Assist with publication and distribution of Professional Licensing Report (PLR) and CER.

4. Manage CLEAR and CAMS client’s websites, implementing strategies as defined by management.

5. Monitor and regularly report on analytics for CLEAR and CAMS client email campaigns, websites and social media platforms.

6. Draft and disseminate surveys and polls on topics of interest to CLEAR and CAMS client members. Publish and promote results on websites and other channels.

7. Draft reports for CLEAR and CAMS client Boards of Directors on activity and engagement levels across all communication channels.

8. Under the guidance of management, manage CLEAR’s social media accounts (Facebook, Twitter, and LinkedIn) using Hootsuite and work with the Content and Research Coordinator and other staff to identify content and topics for scheduled posts with the aim of keeping content up to date and relevant.

9. Create digital and paper collateral (graphics and copy). This includes, but is not limited to, infographics, flyers, booklets, annual report, social media graphics, homepage sliders, logos, programs, etc.

10. Coordinate with external vendors—including graphic designers, printers, and contractors—to develop and produce high-quality signage, branding materials, and marketing collateral that support CLEAR events and initiatives, ensuring all deliverables align with brand guidelines, event timelines, and budget parameters.

11. Create and edit marketing videos for CLEAR and CAMS clients.

12. Maintenance of CLEAR and CAMS client listservs.

13. Upon request, help manage print projects, including vendor selection.

14. Under the direction of the Deputy Director, manage special projects (i.e. website redesigns, evaluating CRM systems, researching and evaluating membership engagement platforms, setting up new social media accounts, development of a brand kit).

15. On a weekly basis, monitor website for broken links and take action to correct.

16. Other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION/TRAINING AND EXPERIENCE:

1. Associate or technical degree/certificate in marketing or communications required; Bachelor’s Degree preferred

2. 2-4 years or more of experience required in a marketing role.

3. 2-4 years or more of experience in graphic design.

TECHNICAL SKILLS:

1. Experience running multiple social media channels, managing, and scheduling content, publishing social media ads, engaging audiences, and analyzing results using Hootsuite.

2. Experience with website content management systems, preferably Wild Apricot, WordPress, and Google Analytics.

3. Proficiency in Adobe software or similar design software required

4. Proficiency in MailChimp or similar email marketing software required

5. Proficiency in Survey software skills required

6. Microsoft Office including Word and Excel required

7. Experience in video creation & editing

8. CSS & HTML coding skills preferred

9. Familiarity with Personify, preferred

10. Mobile app software skills preferred

11. Video creation and editing skills preferred

GENERAL SKILLS AND ABILITIES:

1. Excellent written and verbal communication skills.

2. Strong time management skills and ability to organize and prioritize multiple responsibilities.

3. Strong attention to detail and excellent organizational skills.

4. Team-oriented with the ability to collaborate with others

5. Ability to interact with and respond to the needs of a diverse constituency

6. Strong creativity skills

7. Problem-solving skills

8. Strong decision-making skills

9. Strong reasoning ability

10. Must be able to actively listen

11. Ability to manage workplace stress

WORKING CONDITIONS:

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear or see. The employee is frequently required to sit, walk, and reach with hands and arms. The employee is occasionally required to lift or move up to 60 lbs. (with assistance upon request); climb or balance and stoop, bend, kneel, stand, crouch, or crawl.

Environmental Conditions

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Sensory Demands

The noise level in the office environment is low. However, when traveling to meetings, conferences, etc. the noise level may be moderate.

AT-WILL EMPLOYER STATEMENT:

CLEAR is an at-will employer. Regardless of any provision on this form, the organization or employee may terminate the employment relationship at any time, for any reason, with or without cause of notice. Nothing in this employee job description or in any document or statement, written or verbal, shall limit the right to terminate employment at will. No officer, employee, or representative of the organization is authorized to enter into an agreement-express or implied with any employee for employment for a specified period of time unless such an agreement is in a written contract signed by the Executive Director of the organization.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

CLEAR is an Equal Employment Opportunity employer and complies with federal, state, and local laws prohibiting discrimination. No person shall be discriminated against in employment, training, promotions, transfers, rates of pay, layoffs, any form of compensation, or any term or condition of employment on the basis of race, gender, color, religion, national origin, age, marital status, disability, tobacco use, gender identity, sexual orientation, genetic information, military status, pregnancy, childbirth or lactation, status as a smoker or non-smoker, veteran status or any other protected class under federal, state or local law.

Job Type: Full-time

Pay: $48,000.00 - $54,000.00 per year

Benefits: